Tiffany England
Corinth
Summary
A seasoned Store Manager at Dollar Tree, I excel in customer service management and problem-solving, ensuring operational excellence and high customer satisfaction. My proactive approach in leading teams and streamlining store operations has consistently enhanced store environment and customer relations.
Overview
20
20
years of professional experience
Work History
Store Manager
Dollar Tree
01.2017 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Thorntons Gas Station
03.2010 - 01.2017
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Responsible for hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
Dollar General
01.2005 - 01.2010
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
Education
Associate Of Applied Business - Business
Southern Ohio University
Ft. Michelle Ky06.2000
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Store opening and closing
Accomplishments
- Exceeded monthly store sales goals 2 years in a row.
- Increased sales by 49% by coaching, training and developing merchandising standards.
Timeline
Store Manager
Dollar Tree
01.2017 - 01.2025
Store Manager
Thorntons Gas Station
03.2010 - 01.2017
Store Manager
Dollar General
01.2005 - 01.2010
Associate Of Applied Business - Business
Southern Ohio University
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