Tiffany Hyatt
Lawrenceburg
Summary
Compassionate and detail-oriented Medical Assisting graduate with an Associates Degree of Applied Science degree. Skilled in clinical procedures, patient care, and administrative support, with hands on experience from externship in a fast-paced healthcare setting. Proficient in vital signs monitoring, electronic health records, and patient care. Dedicated to deliver high-quality patient service and supporting healthcare teams in providing efficient, empathetic care. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
18
18
years of professional experience
Work History
Caregiver
Allied Adult Daycare
05.2025 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Cleaned house and managed laundry
- Changed adult undergarments and assisted with transfers using gate belt
- Assisted with ROM exercises
- Provided companionship and thorough documentation at the end of shift
- Gave bed baths and dressed client
- Provided activities to help with fine motor skills and memory
Housekeeping
Best Western
09.2022 - 10.2024
- Removed soiled sheets, washcloths and towels.
- Prepared rooms with top-notch standards every time.
- Adhered to optimal standards for cleanliness, appearance and service.
- Transported soiled linens to laundry facilities.
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Reported equipment malfunctions or breakdowns to your supervisor .
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Dusted picture frames and wall hangings with cloth.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
Housekeeping Assistant
Best Western
06.2022 - 10.2022
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of housekeeping services.
- Supported housekeeping duties throughout facility by cleaning fixtures, removing trash from sales floor and cleans up product spills.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Contacted housekeeping staff when guests vacated rooms for upkeep or cleaning.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Answered calls for housekeeping problems such as spills and broken glasses.
- Performed housekeeping functions to maintain compliant, audit-ready operations.
- Picked up debris and trash and performed basic housekeeping.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
Housekeeping Supervisor
Woodspring Suites Hotel
06.2019 - 06.2022
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Placed orders for housekeeping supplies and guest toiletries.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Followed sanitation and good housekeeping practices.
- Maintained exam rooms by monitoring and replenishing supplies and performing routine housekeeping.
- Worked with housekeeping team to resolve issues or questions.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
- Followed company safety rules, lock-out tag-out procedures and good housekeeping practices.
Cashier/Customer Service/Stocked
Harbor Freight Tools
12.2015 - 05.2016
- Stocked, tagged and displayed merchandise as required.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
Appliances/Customer Service
Best Buy
11.2014 - 05.2015
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Relayed information regarding current store promotions, sales and special events to customers.
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
- Maintained product knowledge to assist and educate customers on options available.
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Cashier/Customer Service
Lowes
11.2013 - 04.2014
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Certified Nursing Assistant
Heritage Hall
01.2012 - 07.2012
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Upheld infection control and prevention policies across different patient-facing areas.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Transported patients between rooms and appointments or testing locations.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
- Responded quickly and calmly in emergency situations.
- Followed directions of licensed nurse
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Certified Nursing Assistant
Golden
01.2010 - 03.2011
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
Bradford
08.2007 - 01.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Upheld infection control and prevention policies across different patient-facing areas.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
Associates Degree in Applied Science - Medical Assisting
Bluegrass Community And Technical College
Lexington, KY12-2025
High School Diploma -
Qualifications Oneida Baptist Institute
Oneida, KY05-2000
Skills
- Adaptability and flexibility
- Problem-solving
- Dependable and responsible
- Compassionate patient care
- Time management
- Active listening
- Outstanding customer service
- Health and safety compliance
- Teamwork
- Organizational skills
- Multitasking
- Attention to detail
- Positive and professional
- Patient privacy
- Critical thinking
- Documentation Skills
- Clinical procedures
- Team collaboration
- Emergency procedure
- Patient care
- Safety protocols
- Client service
- Friendly and outgoing
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Verbal/written communication
- Policy and procedure adherence
Timeline
Caregiver
Allied Adult Daycare
05.2025 - Current
Housekeeping
Best Western
09.2022 - 10.2024
Housekeeping Assistant
Best Western
06.2022 - 10.2022
Housekeeping Supervisor
Woodspring Suites Hotel
06.2019 - 06.2022
Cashier/Customer Service/Stocked
Harbor Freight Tools
12.2015 - 05.2016
Appliances/Customer Service
Best Buy
11.2014 - 05.2015
Cashier/Customer Service
Lowes
11.2013 - 04.2014
Certified Nursing Assistant
Heritage Hall
01.2012 - 07.2012
Certified Nursing Assistant
Golden
01.2010 - 03.2011
Certified Nursing Assistant
Bradford
08.2007 - 01.2010
Associates Degree in Applied Science - Medical Assisting
Bluegrass Community And Technical College
High School Diploma -
Qualifications Oneida Baptist Institute