Tiffany Norris
Lexington
Summary
Experienced with creating supportive learning environments for special education students. Utilizes tailored instructional strategies to address diverse learning needs. Knowledge of effective communication techniques and behavioral management to foster student growth.
Educational professional prepared to contribute effectively to special education team. Proven background in creating supportive and adaptive learning environments tailored to students with diverse needs. Known for fostering collaborative relationships with staff and ensuring consistent, positive outcomes for students. Expertise includes individualized instruction and behavior intervention.
Skilled educator with proven experience in special education. Strong team collaborator focused on achieving results and adapting to changing needs. Expertise in individualized instruction, behavior management, and communication. Reliable, empathetic, and resourceful in providing support to students and colleagues.
Overview
20
20
years of professional experience
Work History
Paraeducator, Special Education
Southern Elementary School
08.2023 - Current
- Supported individualized education plans by implementing tailored instructional strategies for diverse learners.
- Collaborated with teachers to develop and enhance curriculum materials aligned with student needs.
- Monitored student progress, providing feedback and adjustments to instructional approaches as necessary.
- Assisted in managing classroom behavior, fostering a positive learning environment for all students.
Cashier/Fast Food Crew Trainer
McDonald's
05.2023 - Current
- Processed customer transactions accurately and efficiently using POS systems.
- Managed cash register operations, balancing cash drawers at the end of shifts.
- Assisted in training new staff on customer service protocols and operational procedures.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
Assistant Teacher
Community Action Council
08.2021 - 07.2023
- Assistant teacher/Floater
Infant Daycare Teacher
New Creations Childcare
09.2018 - 03.2020
- Infant teacher. Take care of 5 to 7 babies.
Cashier
WingHut
02.2018 - 06.2018
- Cashier and also work drive thru
Kitchen Staff
Shake Shack
05.2017 - 10.2017
- Work around in the kitchen, made fries, made drinks and shakes and put food on trades. Handed food out. Worked lobby
Sales Representative
Allconnect, Inc
01.2017 - 04.2017
- Sales person with direct TV, dish network
Cashier/Customer Service
Steak N Shake
08.2016 - 12.2016
Customer Service Rep
ACS-Xerox
07.2012 - 07.2016
- Worked for Independence Blue Cross Blue Shield 745 W. New Circle Rd
Teacher Assistant
Learn & Grow Academy Daycare
04.2010 - 01.2011
- Assist after school kids with homework
Teacher Assistant
Shaw's Childcare
02.2009 - 03.2010
- I worked with all age group's. Have My 4C's and My CDA
Customer Service Rep
ACS
08.2007 - 10.2009
- Assist Sprint Customers with changing phone numbers, paying bill, customer support line, etc.
Cashier/Crew Trainer
McDonalds
08.2005 - 08.2007
- Was the front line cashier and worked the drive-thru. Took good care of the customers.
Education
High School Diploma - Basic
Paul Laurence Dunbar High School
Lexington, KY05.2006
No Degree -
Bluegrass Community And Technical College
Lexington, KYSkills
- CUSTOMER SERVICE (6 years)
- RECEPTIONIST (6 years)
- RETAIL SALES (3 years)
- Childcare (6 years)
- Team Member
- Food Service
- Fast Food
- Food Prep
- Medical Office Experience
- Classroom support
- Emotional support
- Motor skills development
- Disability awareness
- Social skills development
- Special education
- Learning strategies
- Autism spectrum
- IEP implementation
- Teacher assistance
- Teaching and instruction
- Classroom organization
- Life skills development
- Special needs
- Verbal and written communication
Assessments
- Customer Service Skills — Familiar
- September 2018
- Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_to_profile/1e73b6bf3826a0f35eb4322fd6a663cfdeed53dc07d4545cb7
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- Skills
- Organizational Skills
- Energetic
- Great Work Attitude
- Cash Expert
- Customer Service Expert
Timeline
Paraeducator, Special Education
Southern Elementary School
08.2023 - Current
Cashier/Fast Food Crew Trainer
McDonald's
05.2023 - Current
Assistant Teacher
Community Action Council
08.2021 - 07.2023
Infant Daycare Teacher
New Creations Childcare
09.2018 - 03.2020
Cashier
WingHut
02.2018 - 06.2018
Kitchen Staff
Shake Shack
05.2017 - 10.2017
Sales Representative
Allconnect, Inc
01.2017 - 04.2017
Cashier/Customer Service
Steak N Shake
08.2016 - 12.2016
Customer Service Rep
ACS-Xerox
07.2012 - 07.2016
Teacher Assistant
Learn & Grow Academy Daycare
04.2010 - 01.2011
Teacher Assistant
Shaw's Childcare
02.2009 - 03.2010
Customer Service Rep
ACS
08.2007 - 10.2009
Cashier/Crew Trainer
McDonalds
08.2005 - 08.2007
High School Diploma - Basic
Paul Laurence Dunbar High School
No Degree -
Bluegrass Community And Technical College
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