Summary
Overview
Work History
Education
Skills
Timeline
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Tim Lowe

Owensboro,KY

Summary

Experienced leader committed to excellent customer service, and team development, with over 25 years of experience. Self-motivated and organized team player, who has lead teams of over 71 members.

Overview

11
11
years of professional experience

Work History

Manager

Valor Oil
Rockport, IN
04.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers. Site had zero lost time accidents.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Site Manager

Cheetah Clean Auto Wash
Owensboro, KY
01.2021 - 01.2024
  • Serve as expert on wash operations, scheduling, team member development, labor management, opening and closing procedures and liaison for all complaints or claims at the site.

General Manager

Rural King Farm & Home
Owensboro, Kentucky
01.2017 - 01.2021
  • Built revenue by equipping a team of 71 associates with product knowledge training, team building, merchandising, safety, customer service, in a store that exceeded sales of $16.4 million in 1 year.

General Manager

Goodwill Industries
Owensboro, KY
01.2015 - 01.2017
  • Directed all aspects of store operations, staffing, training, and team development. Responsible for increasing customer count and sales per transaction. Exceeded sales goals and kept labor budget on target. First store in district to exceed $1 million in sales for year.

Education

B.A - Communication

University of Kentucky
Lexington,KY
12.1988

Skills

  • Customer service
  • Staff training and development
  • Operations management
  • Staff development
  • Schedule preparation
  • Performance evaluations
  • Budget control
  • Key performance indicators
  • Safety procedures
  • Employee onboarding
  • Inventory management

Timeline

Manager

Valor Oil
04.2024 - Current

Site Manager

Cheetah Clean Auto Wash
01.2021 - 01.2024

General Manager

Rural King Farm & Home
01.2017 - 01.2021

General Manager

Goodwill Industries
01.2015 - 01.2017

B.A - Communication

University of Kentucky

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