Timothy Alex Thompson
Lawrenceburg
Summary
Outstanding communication skills; An organized, detailed self-starter able to multitask in a fast-paced environment; Excellent interpersonal skills able to establish rapport with members of diverse groups; Able to prioritize effectively to accomplish objective with creativity, enthusiasm and humor; Flexible, able to adapt to change and maintain a positive attitude and strong work ethic.
Overview
14
14
years of professional experience
Work History
Family Service Counselor
Services Corporation International
04.2025 - Current
- Assisted families in at-need and pre-need planning for their final resting spots at Bluegrass Memorial Gardens.
- Full commission based, so I worked independently sorting through self generated and past leads and created tasks to follow up with possible clients.
- Navigate and maximize our SalesForce CRM to ensure my sales funnel always has prospects.
- Educate families on the different products and services we offer while showing the value in the higher end products.
- Create sense of urgency with prospects and show importance of the services we offer.
- Sit with families during a time of grief and high pressure situations, guiding them through the process all while incorporating a sales strategy to maximize the opportunity of being in front of a family.
Division Leader
Primerica Financial Services
05.2011 - Current
- As an Independent Agent, I assist clients in determining their financial services needs and prepare proposals to offer services that address those needs.
- I also had the responsibility to recruit, train and develop new agents for my sales team. With Primerica, I have had both part-time and full-time roles.
- Audit policies to make sure clients are getting the best value possible and have the right products to fit their needs.
Territory Sales Manager
Kentucky Lottery Corporation
09.2024 - 03.2025
- Set ambitious yet achievable sales targets for the territory; provided motivation to retailers/partners through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
Territory Sales Manager
Swisher International
11.2017 - 09.2024
- As a TSM, part of my job was to service clients, wholesale accounts and retail stores that spread across 17 counties in Central KY and Southern IN. That includes quality assurance, customer service, merchandising and processing the returns of unsaleable items.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Sales Associate
Verizon Wireless/A-Wireless Premium Retailer
08.2015 - 05.2016
- As a sales associate with Verizon Wireless, I assisted customers with various issues such as technical problems, billing issues, troubleshooting, etc.
- Assisted customers in determining their technological needs and items that best meet those needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Responsible for sales quota in multiple areas such as device sale, home internet and accessory sales.
Education
High School Diploma -
Anderson County High School
Lawrenceburg, KY05.2011
Skills
- Microsoft Office Suite
- Word
- Excel
- PowerPoint
- Outlook
- Sales closing
- Territory growth
- Sales tracking
- CRM software
Timeline
Family Service Counselor
Services Corporation International
04.2025 - Current
Territory Sales Manager
Kentucky Lottery Corporation
09.2024 - 03.2025
Territory Sales Manager
Swisher International
11.2017 - 09.2024
Sales Associate
Verizon Wireless/A-Wireless Premium Retailer
08.2015 - 05.2016
Division Leader
Primerica Financial Services
05.2011 - Current
High School Diploma -
Anderson County High School
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