Detail-oriented professional with experience in customer-facing roles. Known for optimizing appointment scheduling and enhancing customer interactions, ready to contribute to seamless operations and improved service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Desk Receptionist
Jefferson Community Technical College
Carrollton
01.2026 - Current
Greeted visitors warmly, ensuring smooth navigation to appropriate departments.
Answered incoming calls, took messages, and transferred calls to the correct departments.
Answered phone calls, delivering accurate information to students and faculty.
Scheduled appointments for counseling and academic services, optimizing staff availability.
Managed incoming mail and distributed it to relevant staff members.
Cashier
Walmart
Carrollton
06.2025 - Current
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Delivered exceptional customer service by promptly addressing inquiries and resolving concerns.
Guided customers in product selection and store navigation to enhance shopping experience.
Trained new cashiers on register procedures and customer service standards to ensure consistency in service quality.
Restaurant Waiter
Hometown Pizza
Bedford
04.2023 - 06.2025
Provided excellent customer service in a fast-paced dining environment.
Resolved customer inquiries and issues promptly to enhance overall satisfaction.
Trained new staff on menu items and service procedures to ensure consistent customer experience.
Front Desk Receptionist/Team Leader Manager at Chateau Pines Assisted LivingFront Desk Receptionist/Team Leader Manager at Chateau Pines Assisted Living