Timothy Kirkendall

As the Area Manager at a Walmart Distribution Center, I oversee inbound operations, managing over 20 associates and handling two million cases weekly. My key responsibilities included processing freight from trailers to designated locations, prioritizing safety, and achieving zero loss or failures. I consistently receive positive annual evaluations. During my tenure, we were the number one DC for safety, quality, and production, as well as the repeat number for safety within our operational area.

Supervised a 20-member team and trained 80 personnel in deployment preparation, combat simulation, and safety and security procedures; upgraded staff capabilities and performance. I directed personnel deployment in offensive, defense, and retrograde operations as detailed in combat orders.

• Supervised daily operations, ensuring compliance with safety and regulatory standards.
• Coordinated logistics for troop mobilization, enhancing efficiency in resource allocation.
• Supervised the location, construction, and concealment of infantry positions and equipment.
• Managed and inventoried equipment valued at $8M+ with no losses.
• Safeguarded sensitive deployment and redeployment information with 100% accountability.

Supervised personnel in all aspects of day-to-day operations involving personnel retention, particularly focused on individuals with less than 15 months left in service. Counseled individuals on options, needs, and requirements for reenlistment and ongoing expectations. Create new contracts and submit for higher-level approval.

• Advise personnel on performance records and ways to remove barriers to reenlistment or appeal involuntary removal.
• Prepare detailed documentation, including monthly evaluations and performance reports.
• Reenlisted 250+ personnel over a five-year period; wrote new enlistment contracts to retain 100+ individuals
• Supervised daily operations, ensuring compliance with safety regulations and operational protocols.

Sold window upgrades and provided energy-saving solutions for homeowners in a highly competitive sales environment. Fostered a robust, sustainable network of partners and customers by leveraging listening, presentation, and closing skills to optimize sales. Followed up to ensure the highest customer satisfaction levels.

• Surpassed sales goals by 20% through analyzing data, planning strategies, and projecting team performance.
• Cultivated strong customer relationships through effective communication and personalized service.
• Generated sales leads by leveraging market research and networking strategies.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Set and achieved company-defined sales goals.
• Selected correct products based on customer needs, product specifications, and applicable regulations.