Timothy Lucht
Cadiz
Summary
Professional with strong background in customer services, expertly navigating client relations and support. Skilled in team collaboration, communication, and problem-solving, ensuring seamless service and satisfaction. Known for adaptability, reliability, and results-driven mindset, consistently meeting and exceeding expectations.
Overview
7
7
years of professional experience
Work History
Member Services
Excel Fitness
11.2024 - 06.2025
- Facilitated smooth transitions during system upgrades or process changes, ensuring minimal disruption to member services.
- Identified opportunities for process improvements, resulting in enhanced efficiency within the Member Services department.
- Mentored junior staff members, empowering them with the skills needed to excel in their roles as Member Services Representatives.
- Collaborated with team members to develop new strategies for improving overall member services.
Owner
Tradewater Apiaries
02.2020 - 02.2024
- Developed and implemented operational processes to enhance overall business efficiency.
- Managed daily financial transactions and maintained accurate records.
- Cultivated strong customer relationships through personalized service and effective communication.
- Trained new employees on company policies and operational procedures.
- Oversaw inventory management, ensuring timely restocking of essential products.
Forklift Operator
Relogistics
02.2019 - 02.2020
- Operated forklifts to transport materials safely within warehouse environment.
- Conducted regular equipment inspections to ensure optimal performance and safety compliance.
- Assisted in loading and unloading trucks, maintaining efficient workflow in shipping areas.
- Coordinated with team members to streamline inventory management processes and reduce delays.
- Participated in safety meetings, contributing insights for continuous improvement initiatives.
Licensed Insurance Agent
United Healthcare
02.2018 - 02.2019
- Guided clients through insurance options, ensuring informed decisions aligned with individual needs.
- Developed tailored insurance solutions, enhancing client satisfaction and retention rates.
- Conducted comprehensive policy reviews, identifying gaps and opportunities for improvement.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Education
BBA - Business Administration
Murray State University
Murray, KY12-2026
High School Diploma -
Trigg County High School
Cadiz, KY05-2018
Skills
- Member services
- Member services coordination
- Team member training
- Internet information services
- Client services
- Member engagement
- Small business finance
- Teamwork and collaboration
- Flexible and adaptable
- Dependable and responsible
Timeline
Member Services
Excel Fitness
11.2024 - 06.2025
Owner
Tradewater Apiaries
02.2020 - 02.2024
Forklift Operator
Relogistics
02.2019 - 02.2020
Licensed Insurance Agent
United Healthcare
02.2018 - 02.2019
BBA - Business Administration
Murray State University
High School Diploma -
Trigg County High School
Similar Profiles
Karla LealKarla Leal
General Manager at Excel FitnessGeneral Manager at Excel Fitness
Destinee AllenDestinee Allen
Human Resources Business Partner at Excel FitnessHuman Resources Business Partner at Excel Fitness
Joshua KnobelJoshua Knobel
Regional Manager at Excel FitnessRegional Manager at Excel Fitness
Andrew MoledorAndrew Moledor
Owner at Andy's CabinOwner at Andy's Cabin
RENUKA KUKANESENRENUKA KUKANESEN
Acting Head of Legal Department EMEA, FTC at VerifoneActing Head of Legal Department EMEA, FTC at Verifone