Tina Cannon
Bowling Green
Summary
Dynamic Practice Manager recognized for streamlining clinic operations and improving employee performance. Skilled in policy implementation and staff development, driving measurable improvements in patient flow and service efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Practice Manager
Graves Gilbert Clinic
Bowling Green
08.1996 - Current
- Streamlined clinic operations to enhance patient flow and reduce wait times.
- Collaborated with medical staff to streamline workflows and improve service delivery efficiency.
- Conducted regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problem solving.
- Supervised team of up to 12 office personnel.
- Handled job duties for staff members which were unavailable or out of office.
- Implemented two electronic health record systems, acting as a "super user" for both implementations. Trained staff and providers on use of new systems, designed and implemented templates and workflows to improve efficiency and decrease the administrative burden.
- Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
- Coordinated with vendors and suppliers to ensure timely delivery of medical supplies.
- Oversaw daily operations, ensuring compliance with healthcare regulations and policies.
- Implemented efficient scheduling systems, optimizing staff utilization and patient flow.
- Maintained accurate records of all biologic or specialty medication purchased thru the department, guaranteeing traceability throughout the process to confirm usage to ensure all doses were reimbursed at a rate to cover cost of product.
- Developed and implemented standard operating procedures for biologic medication handling and storage protocols.
- Conducted skin tests and interpreted results to develop individualized care plans.
- Mentored new nurses/medical assistants on clinic protocols and specialized procedures related to allergy nursing practice.
- Implemented innovative teaching strategies to enhance patient participation and learning outcomes.
- Conducted diagnostic testing such as spirometry, and nitric oxide levels for accurate diagnosis of complex respiratory issues.
Education
Medical Office Management
Davidson Technical College
Nashville TNSkills
- Schedule management
- Policy implementation
- Employee performance
- Staff management
- Workflow management
- Staff development
- Supplies ordering
- Workflow planning
- Human resources
- Regulatory compliance
- Referral management
- Bookkeeping
Certification
- RMA - Registered Medical Assistant
Timeline
Practice Manager
Graves Gilbert Clinic
08.1996 - Current
Medical Office Management
Davidson Technical College