Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Jaggers

Louisville

Summary

Offering strong foundation in analytical thinking and project management, eager to learn and grow in new environment. Brings ability to quickly understand complex concepts and apply data-driven solutions. Ready to use and develop critical thinking and organizational skills in Medical claims/contracting role.

Overview

9
9
years of professional experience

Work History

SR SPECIALIST, CONTRACTING/CREDENTIALING/PROVIDER ENROLLMENT

Molina Healthcare/Passport
01.2022 - Current
  • Work closely with contracting for provider loads
  • Contract loads- verify rates and contracting language
  • Responsible for Q&A for teams credentialing work
  • Completed Credentialing and Enrollment applications within guidelines and Kentucky State deadlines
  • Help coordinate training manuals for team and assist with trainings and daily questions

PROVIDER RELATIONS COORDINATOR/G&A/CREDENTIALING

Signature Advantage Plan
06.2021 - 01.2022
  • Responsible for processing G&A
  • Completed profile reviews in a timely manner
  • Analyze claims according to documents revied by clients
  • Trouble shooting techniques/identify credentialing issues and report back to management with a solution
  • Asist with claims and authorization issues
  • Complete monthly Provider Committee meetings to complete credentialing
  • Assist with training

CREDENTIALING COORDINATOR

Evolent Healthcare/Passport
04.2020 - 05.2021
  • Complete monthly Provider Committee meetings to complete credentialing
  • Work with Key Provider Groups on enrollment issues
  • Work with contracting/claims to help load contracts
  • Have monthly calls with key providers to identify group issues
  • Liaison for large group loads
  • Create DTP
  • Assist with training

PROVIDER ENROLLMENT COORDINATOR/LIAISON

Evolent Healthcare/Passport
03.2018 - 04.2020
  • Responsible for front to back credentialing/re-credentialing process for new provider adds
  • Completed profile reviews in a timely manner
  • Assist with special projects
  • Trouble shooting techniques/identify credentialing issues and report back to management with a solution
  • Follow NCQA guidelines
  • Create DTP
  • Assist with training

INSURANCE COORDINATOR

Kindred Healthcare
03.2016 - 03.2018
  • Verify Eligibility of all insurance companies including Medicare, Commercial, Workers Compensations, and Medicaid
  • Work with the medical office and hospitals to make sure all financial and clinical information is correct
  • Verify authorizations and Denials
  • Correct and update coding errors if needed
  • Work with nurses to get authorizations started
  • Create Desk top procedures
  • Assist with training

Education

Associates Degree - Coding

Jefferson Community And Technical College
Louisville, KY
01-2026

Skills

  • Over15 years hands on experience in claims & customer service
  • Strong/Professional customer service skills
  • Identify underpayment/overpayments and revenue recovery
  • Able to investigate and resolve claims issue, underpayments, and overpayments
  • Identify financial errors and request for updates
  • Handle escalations in a clam timely manner
  • Create Desk Top Procedures
  • Assist with training / Liaison
  • QNXT /SHARE POINT
  • Read and assist with contracts loads
  • Innovation management

Timeline

SR SPECIALIST, CONTRACTING/CREDENTIALING/PROVIDER ENROLLMENT

Molina Healthcare/Passport
01.2022 - Current

PROVIDER RELATIONS COORDINATOR/G&A/CREDENTIALING

Signature Advantage Plan
06.2021 - 01.2022

CREDENTIALING COORDINATOR

Evolent Healthcare/Passport
04.2020 - 05.2021

PROVIDER ENROLLMENT COORDINATOR/LIAISON

Evolent Healthcare/Passport
03.2018 - 04.2020

INSURANCE COORDINATOR

Kindred Healthcare
03.2016 - 03.2018

Associates Degree - Coding

Jefferson Community And Technical College
Tina Jaggers