TINA THOMAS
Cayman Islands
Summary
IT Project Manager with 20+ years of experience leading projects from start to finish. Skilled in managing cross-functional teams, aligning IT goals with business objectives, and delivering projects on time and within budget. Proficient in Agile and Waterfall methodologies, with expertise in software development, system integrations, and process optimization. Known for strong problem-solving skills, strategic thinking, and effective multitasking. Committed to continuous improvement and fostering collaboration for operational success.
Overview
21
21
years of professional experience
Work History
Project Manager
Paget Brown Financial Services
05.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Maintained compliance with industry standards and regulations.
- Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
Senior Business Analyst
Cayman Islands Monetary Authority
02.2021 - 03.2024
- Spearheaded high-priority projects, optimizing processes and improving data quality
- Fostered collaboration with stakeholders, ensuring alignment on milestones and deliverables
- Managed projects, serving as primary client liaison for timely goal attainment
- Analyzed user requirements to provide innovative optimization strategies to expedite operational efficiencies.
Consultant
Etihad Airways
01.2020 - 07.2020
- Developed process maps for clear visualization of workflow improvements and system changes
- Facilitated communication between development teams and stakeholders, ensuring optimal solutions and UI/UX designs
- Led cross-functional meetings to capture and document project requirements
- Conducted User Acceptance Testing (UAT), reviewed project deliverables, and created project plans
- Proactively initiated vendor meetings to explore potential solutions to ensure requirements were met.
Consultant
Prosoft Technology Group
06.2019 - 11.2019
- Conducted detailed analysis of system requirements and business processes ensuring a comprehensive understanding of project objectives
- Created User Stories to document system processes, establishing a structured foundation for streamlined development and implementation
- Collaborated closely with the project team to address system issues promptly and efficiently
- Attended client meetings to gather and validate business requirements, maintaining alignment with project goals and client expectations.
Freelance Consultant
BTE Global
02.2019 - 07.2019
- Delivered innovative solutions for technical challenges and business processes, creating internal business applications using PowerApps in Microsoft 365
- Conducted thorough audits on data and documents to maintain data integrity, and managed structured data and file systems within SharePoint
- Oversaw user access rights and permissions in SharePoint and generated comprehensive business documentation for effective management
- Developed and implemented the overall IT strategic plan, researched solutions for current business requirements, and managed the Microsoft Office 365 SharePoint intranet to enhance collaboration.
Project Manager
Amiri Flight
03.2011 - 11.2015
- Aligned cross-functional departments and engaged C-Suite for operational efficiencies
- Implemented Operational Management System, eliminating redundancies and streamlining processes
- Enhanced Operational Control Center for swift flight arrangement responses
- Collaborated with C-Suite to bolster data integrity in Flight Operations
- Orchestrated program-level strategic management, optimizing customer experiences and operations
- Led technical integrations, mitigated risks through strategic project lifecycle management
- Gathered comprehensive requirements, fostered alignment across departments, and cultivated stakeholder relationships
- Developed project plans, coordinated with vendors, and recruited proficient teams for effective collaboration.
Business Analyst
Johnson & Johnson
06.2008 - 04.2010
- Implemented efficient systems, minimizing redundancy and increasing stakeholder transparency
- Improved HR processes through the introduction of a collaborative project management system
- Spearheaded change management and issue resolution processes, ensuring smooth implementations
- Managed complex, cross-departmental projects, aligning with business objectives and mitigating risks
- Led cross-functional teams, driving process improvements, overseeing training, and delivering solutions for enhanced efficiency and customer satisfaction.
Business Analyst
Marcura
05.2006 - 06.2008
- Conducted analysis, translation, and validation of requirements for projects
- Took charge of Quality Assurance (QA) testing and solution evaluation processes
- Collaborated closely with developers to ensure user satisfaction in the development process
- Presented processes and prototyped features to stakeholders, facilitating effective communication
- Managed projects using the Scrum methodology to ensure optimal project outcomes and workflow efficiency.
Business Analyst
Public Utilities Commission of Ohio
06.2003 - 01.2006
- Designed and managed the Electronic Annual Reports system for Ohio Utilities, streamlining business reporting processes
- Enhanced efficiency and response times by implementing a SharePoint photo library for utilities
- Developed a web-driven enterprise database for Annual Reports, optimizing filing processes
- Conducted analysis of data processing and business functions to ensure the website met senior management requirements.
Education
Masters - Global Management
Thunderbird
Arizona, U.S.A01.2016
Bachelor of Science - Management Information Systems
Franklin University
Columbus, Ohio01.2005
Bachelor of Science - Management
Franklin University
Columbus, Ohio01.2002
Skills
- Project & Stakeholder Management
- Operational Streamlining and strategy Planning
- Change Management
- Team Building & Cross-Functional Leadership
- Effective Communication & Client Relations
- Quality Assurance & Process Optimization
- Negotiation & Gap Analysis
- Business Analysis and Process Improvement
- Vendor Management
Timeline
Project Manager
Paget Brown Financial Services
05.2024 - Current
Senior Business Analyst
Cayman Islands Monetary Authority
02.2021 - 03.2024
Consultant
Etihad Airways
01.2020 - 07.2020
Consultant
Prosoft Technology Group
06.2019 - 11.2019
Freelance Consultant
BTE Global
02.2019 - 07.2019
Project Manager
Amiri Flight
03.2011 - 11.2015
Business Analyst
Johnson & Johnson
06.2008 - 04.2010
Business Analyst
Marcura
05.2006 - 06.2008
Business Analyst
Public Utilities Commission of Ohio
06.2003 - 01.2006
Masters - Global Management
Thunderbird
Bachelor of Science - Management Information Systems
Franklin University
Bachelor of Science - Management
Franklin University
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