Tinashe Mazhangara
Grand Cayman, George Town,Cayman Islands
Summary
Dynamic Senior Analyst and goal-oriented professional with a proven track record at the Cayman Islands Monetary Authority, IPEC and Heritage Insurance Group, adept in analytics, regulation and supervision, and client relationship management. Logical senior analyst in insurance matters and polished in ensuring regulatory and compliance strategies are achieved. Experience in leadership, junior management and in leading significant projects, showcasing exceptional report writing and communication skills. Polished in maintaining system processes, review points, conducting research and development analysis, and defining key perfomance indicators. Reputable and hardworking professional with many years of hands-on experience developing and providing in-depth analysis of insurance regulation and supervision, Treating Customers Fairly and performance metrics. Tech-savvy leader possessing solid Microsoft writing skills coupled with deep knowledge of visualization tools and techniques.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Analyst I - Insurance Supervision Division
Cayman Islands Monetary Authority (CIMA)
George Town, Grand Cayman, Cayman Islands
02.2023 - Current
- Ensure compliance of applicable laws, regulations and regulatory guidelines by regulated entities.
- Determine regulatory gaps through research and provide recommendations to management.
- Process new license applications and changes in shareholding, and submit recommendations to management.
- Ensuring Treating Customers Fairly principles are adhered to and address policyholder complaints in line with the relevant guidelines.
- Participate in onsite and offsite inspections, prepare sectional reports and submit recommendations to management. In addition, ensure corrective orders are implemented and finalised within specified timeframes.
- Perform due diligence for the appointment of regulated entities Board members, third party administrators, shareholders and ultimate beneficial owners in line with the relevant regulations.
- Responsible for the preparation of domestic insurance statistics and provide insights in trends and areas of concern.
- Provide guidance and mentorship to junior analysts in the performance of their respective duties.
- Responsible for Special Dispensations and ensuring all externalizations are recorded and tracked, and any divergence to policies and procedures governing the same are corrected.
- Attend conferences, prudential meetings and partake in special projects under the guidance of supervisors.
- Acts as the insurance division firewarden.
Senior Analyst
Insurance and Pensions Commission (IPEC)
Harare, Zimbabwe
11.2016 - 12.2022
- Ensured that insurance and pensions regulated entities comply with Insurance Act and Pensions and Providend Funds Act.
- Lead the design and formulation of the CARAMELS model and framework, currently used in monitoring risk-based key performance indicators for the insurance entities.
- Spearheaded the approval of over US$700 million prescribed assets meant for the development of infrastructure in Zimbabwe.
- Presided over 20 regulatory onsite inspections and provided recommendations to the management.
- Spearheaded the registration of three microinsurance entities, two insurance companies, two reinsurance companies, various insurance and pensions Third Party Administrators, insurance agents, two Managing General Agents and three insurance brokers.
- Designed the mobile insurance regulatory framework, policyholder Protection fund framework and provided input on the review of the Insurance Act, Pensions and Provident Funds Act, and the Insurance and Pensions Commission Act.
- Provided input on the IFRS 17 implementation model as I was a key member to the IFRS 17 working group consisting of 5 members for 3 years.
- Participated in the Country's two AML/CFT National Risk Assessments, produced AML/CFT Sectorial and Industry Reports, and lead the establishment of the AML/CFT division at IPEC.
- Responsible for domestic and international insurance statistics on a quarterly and yearly basis and ensuring reports are prepared and published within specified timelines.
- Developed Treating Customers Fairly Framework, Depressed Entities Framework and Disclosure and Transparency Frameworks.
- Ensured that regulated entities submit quarterly and annual returns in the correct format and within prescribed timeframes, and subsequently prepared quarterly and annual insurance reports for internal and public consumption.
- Provided insurance and pensions advice to the Commissioner through insurance and pension notes for consideration into the Government Advice Note on a yearly basis.
- Lead a team of junior analysts in the performance of their roles.
Group Risk and Audit Officer
Heritage Insurance Group Limited
Harare, Zimbabwe
01.2011 - 04.2016
- Rose through the ranks from being a trainee underwriter and claims processor to the position of Chief Underwriter, Branch Manager, Assistant General Manager to the Group Risk and Audit Officer in the Heritage Insurance Group.
- Established the risk management department of the Insurance Group, risk protocols and risk strategy.
- Reviewed and designed the Terms of Reference (ToRs) for Board Committees inclusive of policies and procedures for use group-wide.
- Established the AML/CFT policies and procedures, reporting guidelines and AML/CFT draft strategy for adoption by the AML/CFT Committee.
- Designed the microinsurance product i.e Legal Aid, with a key mandate to target the low income earners.
- Lead underwriting and claims audit sections and ad hoc inspections under the guidance of the Group Audit and Risk Manager for all subsidiaries and Third Party Administrators.
- Responsible for the preparation of risk-based audit plans and subsequently prepare draft reports.
- Direct supervision of junior auditors and branch resident insurance auditors.
Education
Fellowship - Insurance And Risk Management
Chartered Insurance Institute
UK06-2025
Certified Anti-Money Laundering Specialist - AML/CFT/PR
ACAMS
USA02-2025
FSI-IAIS Specialised Insurance Online Course (SIOC) - Insurance Regulation And Supervision
Financial Stability Institute/IAIS
Basel, Switzerland01-2024
FIS-IAIS Regulatory And Supervision Course - FirstOne - Insurance Regulation And Supervision
Financial Stability Institute/IAIS
Basel, Switzerland 10-2023
Advanced Diploma In Insurance - Insurance And Risk Management
Chartered Insurance Institute
UK05-2021
Advanced Supervision and Regulation Certificate -
World Bank
01.2019
Foundation Supervision & Regulation Certificate -
World Bank
01.2018
Diploma In Insurance -
The Chartered Insurance Institute
UK01.2015
Certificate in Risk Management -
The Institute of Risk Management
UK01.2014
B.Com (Hons) - Business Management (Finance)
Midlands State University
ZW01.2011
Skills
- Analytics software and program experience
- Client management
- Performance monitoring
- Research and Development
- Client relationship management
- Communication
- Report writing
- Insurance Regulation and supervision
Volunteer Experience
- Cayman Islands Referee Association (Football Referee/Official).
- JA Cayman Islands.
- Volunteer Football Coach and Football Player - Future Football Club, Cayman Islands.
- St. George's Anglican Church, member of Men's Committee which is involved in Charity Work.
- Founder and Owner, Together We Can Foundation - a Philantrophic non-profit entity catering for the welfare of widows and orphans since 2014.
- President & Chairman, Business Management Society (BMS), Midlands State University, Gweru, Zimbabwe, 2008-2010
- Volunteer Visiting Lecturer, Trust Academy, Harare, Zimbabwe
- Member, Rotary International, Rotary Club of CBD, Harare, Zimbabwe, 2014-2022
Certification
- Qualified Chartered Insurer (UK)
- Qualified Cayman Islands Football Referee (Official)
- Qualified Football Coach - Level 1
References
References available upon request.
Timeline
Senior Analyst I - Insurance Supervision Division
Cayman Islands Monetary Authority (CIMA)
02.2023 - Current
Senior Analyst
Insurance and Pensions Commission (IPEC)
11.2016 - 12.2022
Group Risk and Audit Officer
Heritage Insurance Group Limited
01.2011 - 04.2016
- Qualified Chartered Insurer (UK)
- Qualified Cayman Islands Football Referee (Official)
- Qualified Football Coach - Level 1
Fellowship - Insurance And Risk Management
Chartered Insurance Institute
Certified Anti-Money Laundering Specialist - AML/CFT/PR
ACAMS
FSI-IAIS Specialised Insurance Online Course (SIOC) - Insurance Regulation And Supervision
Financial Stability Institute/IAIS
FIS-IAIS Regulatory And Supervision Course - FirstOne - Insurance Regulation And Supervision
Financial Stability Institute/IAIS
Advanced Diploma In Insurance - Insurance And Risk Management
Chartered Insurance Institute
Advanced Supervision and Regulation Certificate -
World Bank
Foundation Supervision & Regulation Certificate -
World Bank
Diploma In Insurance -
The Chartered Insurance Institute
Certificate in Risk Management -
The Institute of Risk Management
B.Com (Hons) - Business Management (Finance)
Midlands State University
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