Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tony Thurman

London

Summary

Dynamic Adult Peer Support Specialist with a proven track record at Protea Behavior Health, adept at fostering recovery through effective problem-solving and rapport building. Skilled in boundary setting and self-care management, I empower clients to achieve their goals while maintaining confidentiality and trust. Committed to enhancing client outcomes through advocacy and support.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Adult Peer Support Speacialist

Protea Behavior Health
01.2025 - 06.2025
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Enhanced client recovery by providing emotional support and practical guidance.
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
  • Maintained accurate documentation of client interactions, supporting case management efforts.
  • Advocated on behalf of clients to ensure access to appropriate resources and services within the community.

CDL Truck Driver

Midwest Logistics Systems
10.2008 - 12.2010
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.

Route Sales Representative

Southern Belle Dairy Co
10.2005 - 10.2008
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.
  • Trained new Route Sales Representatives, sharing best practices for success in the role.
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Expanded client base by consistently seeking out new opportunities for sales growth.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.

Route Sales Representative

Coca-Cola
09.2002 - 09.2005
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions
  • Maximized sales through effective territory management and strategic route planning.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Immediately addressed problems with customers to promote speedy resolution.

Time Keeper

Kentucky Department of Transportation
06.1996 - 08.2002
  • Developed an effective communication system between employees and supervisors for prompt resolution of any scheduling conflicts or discrepancies.
  • Trained staff on proper usage of timekeeping tools, promoting consistency across departments and teams.
  • Implemented regular reviews of timekeeping processes to identify opportunities for further optimization and increased accuracy in reporting employee work hours.
  • Improved time tracking accuracy by implementing a digital system for recording employee hours.
  • Created customized reports detailing workforce metrics such as attendance rates, tardiness incidents, and average shift lengths for informed decision-making processes among management staff members.
  • Maintained strict confidentiality regarding sensitive employee information, upholding organizational privacy standards and fostering a trusting work environment.

Education

High School Diploma -

Somerset Community College
Somerset, KY

Skills

  • Peer support ethics

  • Recovery guidance

  • Boundary setting

  • Substance abuse awareness

  • Rapport building

  • Self-care management

  • Problem-solving skills

  • Arranging transportation

  • Leadership skills

Accomplishments

  • Collaborated with team of six in the development of client sobriety.

Achieved accurate billing by completing daily notes with accuracy and efficiency.

Completed IOP, OP, and the aftercare programs at Protea behavior health.

Two and a half years of sobriety


Certification

APSS-adult peer support specialist

Timeline

Adult Peer Support Speacialist

Protea Behavior Health
01.2025 - 06.2025

CDL Truck Driver

Midwest Logistics Systems
10.2008 - 12.2010

Route Sales Representative

Southern Belle Dairy Co
10.2005 - 10.2008

Route Sales Representative

Coca-Cola
09.2002 - 09.2005

Time Keeper

Kentucky Department of Transportation
06.1996 - 08.2002

High School Diploma -

Somerset Community College

Similar Profiles

CREATE PROFILE
Tony Thurman