Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
21
21
years of professional experience
Work History
Assistant Store Manager
Saver Group, Inc. Save A Lot
08.2009 - Current
Assisted in daily operations, ensuring efficient store functioning and customer satisfaction.
Supported inventory management by organizing stock and maintaining accurate records.
Provided assistance in training new team members on sales processes and customer service standards.
Engaged with customers to address inquiries and resolve issues effectively.
Monitored cash register operations, ensuring accuracy during transactions and end-of-day reconciliation.
Collaborated with team members to uphold store cleanliness and organization standards.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Office Administrator
Vintage, Inc.
05.2004 - 11.2009
Managed daily office operations, ensuring smooth workflow and timely communication.
Coordinated scheduling of meetings, appointments, and travel arrangements for staff.
Implemented filing systems to improve document retrieval efficiency and organization.
Developed standard operating procedures to enhance office productivity and consistency.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Vice President Procurement, Merchandising, and Advertising at Save A Lot - Save Philly Stores LLCVice President Procurement, Merchandising, and Advertising at Save A Lot - Save Philly Stores LLC