Tonyell Stephens
Louisville
Summary
Hardworking professional with 8+ years of combined experience in healthcare, behavioral support, and program management. Skilled in patient care, applied behavior analysis (ABA), team leadership, and program coordination. Aiming to leverage my strong background in both healthcare and management to excel in a nursing or healthcare support role while continuing to grow in the medical field.
Overview
12
12
years of professional experience
Work History
Program Manager
Abbey Hill Group
03.2025 - Current
- Lead cross-functional teams in planning, execution, and delivery of complex programs within budget and timelines.
- Monitored program progress and implemented corrective actions to ensure timely outcomes.
- Proactively identified risks/issues and developed mitigation strategies to minimize impacts.
- Coordinated change management activities to support smooth transitions for stakeholders.
- Drove continuous process improvement across projects by implementing best practices.
- Conducted structured risk assessments and applied mitigation strategies to manage program risks.
Behavior Technician
Abbey Hill Group
02.2024 - Current
- Assisted in conducting functional behavior assessments to determine the causes of challenging behaviors.
- Supported clients in building social skills through structured interventions and activities.
- Maintained detailed documentation of client progress, session notes, and incident reports.
- Ensured client safety by adhering to all safety protocols and behavior management strategies.
- Improved communication skills for clients through targeted interventions and reinforcement strategies.
- Attended ongoing professional development in Applied Behavior Analysis (ABA).
- Trained and mentored new behavior technicians on best practices and company policies.
- Collaborated with families, caregivers, and schools to generalize skills across multiple settings.
- Provided data-driven feedback and recommendations for program modifications.
PCA Unit Coordinator
Norton Hospital
09.2016 - Current
- Responded to patient call signals and provided immediate assistance with daily living activities.
- Supported nurses and physicians by applying dressings, collecting specimens, and recording vital signs.
- Documented and reported patient symptoms, behaviors, and complaints to medical staff.
- Offered physical and emotional support to patients and families.
- Maintained infection control standards by sanitizing patient rooms and clinical areas.
Housekeeping Associate
Norton Pavilion Hospital
05.2016 - 09.2016
- Cleaned and sanitized patient rooms, hallways, and public spaces to meet health regulations.
- Disinfected medical equipment and managed waste disposal in compliance with safety standards.
- Provided companionship and support to patients when needed.
Cashier / Cook
Captain D’s
01.2014 - 06.2016
- Delivered quality customer service by taking orders, processing transactions, and serving food.
- Trained and supervised new employees; managed inventory and restocking.
- Ensured food safety and maintained cleanliness in kitchen and dining areas.
Education
High School Diploma - undefined
Iroquois High School
Louisville, KY05.2016
Skills
- Patient Care & Safety (5 years)
- Applied Behavior Analysis (ABA)
- Program & Team Management
- Training & Development (6 years)
- Customer Service (6 years)
- Risk Assessment & Mitigation
- Medical Documentation & Record Keeping
- Vital Signs Measurement
- Data Collection & Progress Reporting
- Process Improvement
- Infection Control & Sanitation
- Problem-solving
- Detail-oriented
- Decision-making
- Team leadership and direction
- Process improvement
- Team leadership
- Policy and procedure improvements
- Critical thinking
- Data collection & research
- Team management
- Attention to detail
- Scheduling and planning
- Relationship building
- Budgeting and resource management
Timeline
Program Manager
Abbey Hill Group
03.2025 - Current
Behavior Technician
Abbey Hill Group
02.2024 - Current
PCA Unit Coordinator
Norton Hospital
09.2016 - Current
Housekeeping Associate
Norton Pavilion Hospital
05.2016 - 09.2016
Cashier / Cook
Captain D’s
01.2014 - 06.2016
High School Diploma - undefined
Iroquois High School
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