Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Torie Crick

Farm Bureau
White Plains
1
Certification
5
years of professional experience

Dedicated customer service representative with skills in problem resolution and customer service. Proficient in data entry and policy management, ensuring customer satisfaction and work flow efficiency.

Work History

Customer Service Representative

1 Year 4 Months
Farm Bureau | 04.2025 - Current

- Providing customers with assistance to make changes to their policies.

-Writing new auto, home, and commercial policies.

- Assessing accounts to ensure the best coverage and rates.

Pharmacy Technician

2 Years 10 Months
Poole's Pharmacy Care | 06.2022 - 04.2025

- Speak with doctors about patients and their prescriptions.

- Bill insurance for scripts.

- Answer phone calls and wait on patients.

- Fill and dispense medications.

- Manage inventory.

- Keep precise count of medications in stock.

- Compounding medication for special order.

Manager on Duty

9 Months
Endless Summer Tanning | 01.2022 - 10.2022

- Supervised daily operations.

- Trained new hires.

- Provided customer care with tanning bed recommendations and lotion recommendations.

- Ensured clean beds, clean towels and a clean environment for customers.

Quality Control Inspector

6 Months
Central Screen Printing | 06.2021 - 12.2021

- Conducted product inspections to ensure quality.

- Prepare items to ship.

- Sorted items as they went through production.

Education

Bachelor of Science - Agricultural Business And Management

Murray State University | Murray, KY | 05-2029

BBA - Business Administration And Management

Madisonville Community College | Madisonville, KY | 05-2026
  • Dean's List
  • Honor Roll
  • 3.8 GPA

Skills

Customer service
Payment processing
Order processing
Account management
Computer proficiency
Problem resolution
Scheduling
Telephone etiquette
Active listening
Critical thinking
Professional telephone demeanor
Conflict resolution

Certification

  • Licensed insurance Agent in Property and Casualty.

Timeline

Customer Service Representative

Farm Bureau
04.2025 - CurrentRead More

Pharmacy Technician

Poole's Pharmacy Care
06.2022 - 04.2025Read More

Manager on Duty

Endless Summer Tanning
01.2022 - 10.2022Read More

Quality Control Inspector

Central Screen Printing
06.2021 - 12.2021Read More

Murray State University

Bachelor of Science from Agricultural Business And Management
Read More

Madisonville Community College

BBA from Business Administration And Management
Read More
Torie Crick