Dedicated customer service representative with skills in problem resolution and customer service. Proficient in data entry and policy management, ensuring customer satisfaction and work flow efficiency.
- Providing customers with assistance to make changes to their policies.
-Writing new auto, home, and commercial policies.
- Assessing accounts to ensure the best coverage and rates.
- Speak with doctors about patients and their prescriptions.
- Bill insurance for scripts.
- Answer phone calls and wait on patients.
- Fill and dispense medications.
- Manage inventory.
- Keep precise count of medications in stock.
- Compounding medication for special order.
- Supervised daily operations.
- Trained new hires.
- Provided customer care with tanning bed recommendations and lotion recommendations.
- Ensured clean beds, clean towels and a clean environment for customers.
- Conducted product inspections to ensure quality.
- Prepare items to ship.
- Sorted items as they went through production.