Tracey Brown (her/she)
Management
Louisville,Kentucky
Summary
Self-motivated professional experienced in leading and supervising operational teams. Excellent in facility oversight skills. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Articulate and forward-thinking. Strong leader and problem-solver. Seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards.
Overview
11
11
years of professional experience
Work History
Line Owner (Lead Supervisor)
Deco Paper Products
09.2022 - Current
- Managed day-to-day business operations. (Schedule set up, end of day report)
- Acted as Forming Supervisor in absence of.
- Took full responsibility for Team performance across 3 shifts. 24 hour accountability.
- Provided coaching to team Leads
- Trained and motivated employees for loss elimination, skill development and technical mastery.
- Developed and established foundational processes for business operations such as Standard Operating Procedures.
- Responsible for cleanliness and organization
- Facilitates development of plans to address losses.
- Assisted in disciplinary action
- Assisted team members in transitioning to new system through class training and one-on-one support.
Lead (Assistant Supervisor)
Deco Paper Products
02.2017 - 09.2022
- Assisted in managing day-to-day business operations. (Schedule set up, End of day report)
- Trained and motivated employees to perform daily business functions.
- Ensured employees followed proper procedures
- Assisted employees with solutions when problems occurred
- Reviewed documents and accounts for discrepancies and resolved variances.
- Assisted team members in transitioning to new system through training and one-on-one support.
Equipment Operator
Deco Paper Products
10.2013 - 02.2017
- Operated range of heavy equipment on daily basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
Assistant Store Manager
GNC - General Nutrition
06.2013 - 10.2013
- Managed opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Assisted in interviewing staff
- Verified inventory counts
- Worked in multiple stores
- Assisted Customers with making better purchases while increasing sales
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
Education
No Degree - Architectural And Building Sciences
University of Kentucky
Lexington, KYHigh School Diploma -
Louisville Male High School
Louisville, KY2004
Skills
- Basic Computer Skills with emphasis on Microsoft Office
- Troubleshooting skills
- Basic Math skills
- Ability to Communicate Effectively written and verbally
- Basic Problem Solving Skills and the ability to prioritize
- Can effectively Develop, Train, and Implement standards
- Ability to take direction verbally
- Business Management Skills
- Ability to evaluate and make decisions quickly
- Time Management
- Reliable with strong work ethic
- Positive attitude
Hobbies
- Being creative
- Reading
- Meditation
- Home Decorating
- Hiking
- Fishing
- Fashion
Timeline
Line Owner (Lead Supervisor)
Deco Paper Products
09.2022 - Current
Lead (Assistant Supervisor)
Deco Paper Products
02.2017 - 09.2022
Equipment Operator
Deco Paper Products
10.2013 - 02.2017
Assistant Store Manager
GNC - General Nutrition
06.2013 - 10.2013
No Degree - Architectural And Building Sciences
University of Kentucky
High School Diploma -
Louisville Male High School
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