Corporate training specialist with strong commitment to delivering impactful learning experiences. Adept at fostering team collaboration and driving performance improvements. Skilled in curriculum development, public speaking, and utilizing innovative training methods. Reliable and adaptable, consistently meeting evolving organizational needs.
Overview
13
13
years of professional experience
Work History
Sictel Corporate Trainer
Sictel/Comcast
10.2012 - 07.2014
Developed engaging training materials to enhance employee learning and retention.
Conducted interactive workshops to foster skill development among team members.
Assisted in evaluating training effectiveness through feedback and assessments.
Collaborated with departments to identify training needs and gaps.
Implemented onboarding programs for new hires to ensure smooth transitions.
Facilitated group discussions to encourage knowledge sharing and team cohesion.
Researched industry best practices to continuously improve training methods.
Supported the creation of digital training resources for remote learning accessibility.
Conducted evaluations and observed employee performance to identify areas of needed improvement.
Enhanced corporate culture by conducting team-building activities and workshops.
Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
Developed training programs to meet company objectives.
Supported company growth by designing targeted training programs for new hires.
Monitored compliance with mandatory training requirements, reducing regulatory risks for the organization.
Supervised a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.
Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
Monitored employee progress and gave feedback to management and additional training requirements.
Increased overall job satisfaction through the delivery of personalized career coaching sessions.
Collaborated with management to identify company training needs and scheduling.
Leveraged industry best practices to continuously update and refine training content, ensuring relevance and applicability in a dynamic business environment.
Collaborated with department managers to identify skill gaps and develop tailored training solutions.
Facilitated open communication between employees and leadership by organizing regular feedback sessions and focus groups.
Created training programs and instructional materials to further educate personnel.
Maintained records on attendance and participation.
Prepared educational materials such as module summaries, videos and informational packets.
Optimized training materials using a variety of multimedia formats, such as video presentations, e-learning modules, and written manuals.
Delivered impactful presentations at industry conferences, raising brand awareness while sharing best practices with peers.
Developed effective training manuals, modules and teaching aids.
Improved employee retention rates with ongoing professional development opportunities.
Developed and delivered training programs to enhance employee knowledge and skills.
Facilitated workshops and seminars to promote engagement and knowledge retention among participants.
Assessed training needs through surveys and interviews, aligning programs with organizational goals.
Kroger's Pharmacy
Kroger
12.2013 - 06.2014
Licensed pharmisutical technician
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Caremark/CVS
Caremark Prescription Services
10.2010 - 07.2012
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Tracey Mills Insurance Agency
Owner/Operator
12.2001 - 02.2008
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Direct Sales Representative/Direct Sales Supervisor, Direct Sales Representative, Direct Sales Supervisor at Comcast Cable Corporation, ComcastDirect Sales Representative/Direct Sales Supervisor, Direct Sales Representative, Direct Sales Supervisor at Comcast Cable Corporation, Comcast