Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Smith

Louisville

Summary

Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

I would be a great liaison between ,healthcare providers,patients, and insurance companies.

I am dependable and fun to work with. Along with that I have well over 25-30 years of Management of my own business , and other business's Many years of scheduling and insurance verification.


Overview

15
15
years of professional experience

Work History

Medical Receptionist/Billing Assistant

Louisville Family Care
01.2020 - Current
  • Checking in /scheduling patients
  • Verifying coverage and benefits
  • Collecting copays and billing, Insurance verification.
  • Answering multi phone line.
  • Tricia.richardson@louisvillefamilycare.com
  • 502-775-9533

Unit Coordinator

University of Louisville Health
07.2022 - 08.2024
  • Answering multi phone line.
  • Answering all patient call lights.
  • Putting in medical orders.
  • Ordering all supplies.
  • Put in all service request.
  • Assisting patients and families.
  • Calling the Physician office for orders
  • Doing surgery boards


Medical Receptionist

Norton’s Health
05.2021 - 01.2022
  • Checking in patients.
  • Collecting co-pays and past due balances.
  • Verifying insurance.
  • Scheduling patients for follow-up visits.

Personal Assistant/Receptionist

Lois Bratcher
01.2012 - 01.2022
  • Scheduling clients.
  • Scheduling for projects
  • Collecting payments
  • Insurance verification- to see if client had coverage for the job start date.

Project Manager/Receptionist/Scheduler

Derby City Renovations
03.2011 - 10.2021
  • Insurance verification for all jobs
  • Hiring all employees Schedule the clients' projects.
  • Following up with clients on their needs and concerns.
  • Payroll.
  • Ordering all supplies for projects.
  • Order supplies.
  • Took payments. AR/AP

Education

Some college -

Jefferson Technical College
01.2011

Skills

  • Insurance verification
  • Patient scheduling
  • Front desk operations
  • Referral verification
  • Medical office procedures
  • Phone etiquette
  • Patient Information Collection
  • Positive Attitude and Energetic
  • Office Supplies and Inventory
  • Medical Records
  • ICD-10
  • EMR Systems

Timeline

Unit Coordinator

University of Louisville Health
07.2022 - 08.2024

Medical Receptionist

Norton’s Health
05.2021 - 01.2022

Medical Receptionist/Billing Assistant

Louisville Family Care
01.2020 - Current

Personal Assistant/Receptionist

Lois Bratcher
01.2012 - 01.2022

Project Manager/Receptionist/Scheduler

Derby City Renovations
03.2011 - 10.2021

Some college -

Jefferson Technical College
Tracy Smith