Travis Berry
Owensboro
Summary
Dynamic leader with a proven track record at Berry's Junk Services, LLC, enhancing operational efficiency and customer satisfaction. Skilled in operations management and fostering teamwork, I've driven business growth through strategic planning. Demonstrated ability to train and motivate, ensuring safety and performance excellence with DOT compliance.
Overview
6
6
years of professional experience
Work History
Owner Operator
Berry's Junk Services, LLC
10.2020 - Current
- Managed day-to-day business operations.
- Scheduling and Route Planning
- Roll Off Dumpster Delivering and retrieval
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Associate
Best One Tire & Service
10.2018 - 12.2020
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
GED -
OCTC
Owensboro, KY08-2017
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- DOT compliance
Timeline
Owner Operator
Berry's Junk Services, LLC
10.2020 - Current
Sales Associate
Best One Tire & Service
10.2018 - 12.2020
GED -
OCTC
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