Travis Groff
Bowling Green
Summary
Dynamic and detail-oriented Assistant Property Manager with a proven track record in leasing, resident relations, and comprehensive rent ledger oversight. Expertise in coordinating maintenance, executing effective marketing strategies, and enhancing resident retention through exceptional customer service. Skilled in fostering strong relationships with residents while ensuring seamless daily property operations. Proficient in Yardi and Microsoft Office, demonstrating a steadfast commitment to organization, accuracy, and adherence to Fair Housing standards.
Overview
7
7
years of professional experience
Work History
Property Manager
Cushman & Wakefield
Nashville, TN
06.2025 - Current
- Managed a 306-unit Class A multi-family community, ensuring efficient operations and effective team management of six employees across office and maintenance roles.
- Coordinated regular maintenance, major repairs, and capital improvement projects to ensure operational facilities attract potential tenants.
- Led analysis of operational data to assess effects on NOI. Oversaw preparation of monthly financial reports, including reclass and accrual variance reports. Coordinated with finance team to enhance reporting accuracy and efficiency.
Assistant Property Manager
Cushman & Wakefield
Nashville, TN
05.2024 - 06.2025
- Partner with the Property Manager to oversee daily operations for a residential community
- Maintain resident ledgers, process payments, and support rent collection and delinquency follow-up
- Coordinate maintenance requests and vendor schedules to ensure timely completion
- Assist with leasing functions including tours, renewals, inspections, and resident communication
- Uphold Fair Housing policies and maintain community standards and compliance
Leasing Agent
Cushman & Wakefield
Nashville, TN
01.2023 - 05.2024
- Conducted tours and showcased available units to prospective residents
- Processed applications, screenings, and lease agreements
- Assisted with move-ins, deposit collection, renewals, and front office communication
- Posted unit listings and helped improve occupancy and resident retention
Marketing Manager
The Landings Apartment Community
Knoxville, TN
01.2019 - 05.2024
- Managed community marketing strategy, promotions, and social media
- Organized resident events to improve engagement and retention
- Assisted leasing with advertising, tours, and lead follow-up
Coaching Manager
Soccer Shots Nashville
Nashville, TN
08.2020 - 01.2024
- Hired, trained, and scheduled coaching staff for youth programs
- Communicated with schools, parents, and partners to ensure quality program execution
- Led coaching sessions and maintained excellent participant satisfaction
- Handled logistics, attendance tracking, and program administration
Education
Bachelor of Science - Marketing
The University of Tennessee
Knoxville, TN01-2020
Skills
- Property Management Software: Yardi, RentCafe, Bluemoon, Site Manager, Rently, CRM Flex, I Love Leasing
- CRM & Marketing Tools: Knock, HubSpot, Salesforce, MyEmma, Mailchimp, Shopify, Guesty
- Customer Service & Conflict Resolution
- Fair Housing Compliance
- Marketing & Event Planning
- Leadership & Staff Training
Timeline
Property Manager
Cushman & Wakefield
06.2025 - Current
Assistant Property Manager
Cushman & Wakefield
05.2024 - 06.2025
Leasing Agent
Cushman & Wakefield
01.2023 - 05.2024
Coaching Manager
Soccer Shots Nashville
08.2020 - 01.2024
Marketing Manager
The Landings Apartment Community
01.2019 - 05.2024
Bachelor of Science - Marketing
The University of Tennessee