Summary
Overview
Work History
Education
Skills
Timeline
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Travis Rose

Carrollton

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Crestwood Bistro. Proven ability to enhance guest experiences through attentive service and effective complaint resolution. Expertise in cash handling and team collaboration, ensuring smooth operations in high-volume dining environments. Committed to maintaining quality and fostering positive relationships.

Overview

9
9
years of professional experience

Work History

Server

Crestwood Bistro
06.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Key West Shrimp House
02.2016 - 06.2021
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Associates Of Science - Computer Science

Ivy Tech Community College of Indiana
Madison

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • High volume dining
  • Team collaboration
  • Sales techniques
  • Order accuracy
  • Quality control

Timeline

Server

Crestwood Bistro
06.2021 - Current

Server

Key West Shrimp House
02.2016 - 06.2021

Associates Of Science - Computer Science

Ivy Tech Community College of Indiana

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Travis Rose