Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Trey Rogers

Louisville

Summary

Engaging and client-focused professional with a Bachelor’s degree in Business Administration and a strong background in relationship management, marketing strategy, and operational leadership. Experienced in creating positive customer experiences across banking, retail, and branding sectors. Passionate about fostering community, building meaningful client relationships, and delivering outstanding service in both traditional and creative environments.

Overview

9
9
years of professional experience

Work History

Relationship Banker (Senior)

Truist Bank
05.2024 - Current
  • Maintained 100% branch client satisfaction since hire.
  • Led branch operations 2–3 days weekly in absence of Branch Leader.
  • Processed an average of 2 loans and 3 credit cards weekly.
  • Supported teammates to exceed sales and service goals.
  • Opened personal and business accounts while ensuring operational excellence.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.

Personal Banker

Fifth Third Bank
03.2022 - 05.2024
  • Built strong client relationships through consultative appointments.
  • Processed teller transactions and maintained operational compliance.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Trained and mentored new hires with coaching and simulations.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Identified and cross-sold banking products based on customer needs.

Package Handler

Radial/ADECCO
10.2021 - 03.2022
  • Led department operations maintaining 100% efficiency.
  • Trained new employees in logistics and fulfillment best practices.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Followed verbal and written instructions to properly move and ship products.

Sales Associate

Gordon Food Service
10.2016 - 10.2021
  • Provided product recommendations and outstanding customer service.
  • Trained new employees and balanced daily financials.
  • Supported clients with event preparation and catering needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Integrated Marketing Consultant

Various Clients (including Maker’s Mark & PHOCUS)
01.2020 - 07.2021
  • Developed and implemented integrated marketing strategies.
  • Analyzed consumer data to improve brand reach and competitiveness.
  • Identified optimal marketing channels based on audience insights.
  • Regularly updated and edited content for "Maker's Mark" and "PHOCUS" websites.

Education

Bachelor of Business Administration - Marketing

University of Louisville
Louisville, KY

High School - undefined

Butler Traditional High School

Skills

  • Personnel development
  • Store operations oversight
  • Customer Relationship Management
  • Team Leadership & Training
  • Marketing Strategy Development
  • Retail & Sales Operations
  • Event Planning & Community Engagement
  • Data Analysis & Reporting
  • Microsoft Office, Adobe Creative Suite
  • Social Media Management & SEO

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Relationship Banker (Senior)

Truist Bank
05.2024 - Current

Personal Banker

Fifth Third Bank
03.2022 - 05.2024

Package Handler

Radial/ADECCO
10.2021 - 03.2022

Integrated Marketing Consultant

Various Clients (including Maker’s Mark & PHOCUS)
01.2020 - 07.2021

Sales Associate

Gordon Food Service
10.2016 - 10.2021

High School - undefined

Butler Traditional High School

Bachelor of Business Administration - Marketing

University of Louisville

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Trey Rogers