Trisha Jefferson
Brooksville,KY
Summary
Clinical healthcare professional with strong background in coordinating patient care and managing clinical operations. Skilled in team collaboration, ensuring seamless communication among staff, and adapting to evolving healthcare needs. Proven expertise in workflow optimization, patient scheduling, and compliance with medical regulations. Known for fostering supportive environment and delivering high-quality results.
Overview
23
23
years of professional experience
Work History
Clinical Coordinator
St Elizabeth Physicians
Highland Heights, Ky 41076
11.2015 - Current
- Spearheaded patient care initiatives to optimize service delivery and elevate patient satisfaction.
- Optimized workflow processes to enhance operational efficiency and productivity.
- Trained and mentored new clinical staff on best practices and protocol adherence.
- Monitored compliance with regulatory standards and organizational policies to ensure quality care delivery.
- Collaborated with multidisciplinary teams to assess patient needs and coordinate comprehensive care plans.
- Analyzed performance metrics to identify areas for improvement in clinical operations.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Oversaw inventory management and timely ordering of essential office supplies.
- Facilitated employee review processes and behavioral discussions in collaboration with management.
- Supervised and managed daily activities of clinical team consisting of 30-40 physicians, nurses, and support staff.
LPN Staff Nurse
St Elizabeth Physicians
Highland Heights, Ky 41076
10.2008 - 11.2015
- Assisted healthcare providers by rooming patients and gathering essential information, including reviewing systems, recording vital signs, and noting chief complaints.
- Called all lab results, phone messages and helped with triage calls and Rx requests
- Trained incoming staff
LPN Staff Nurse
St Elizabeth Hospital ( Formerly St Luke)
Ft Thomas Ky
01.2003 - 10.2008
- Administered medications and treatments according to established protocols.
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted in developing and implementing patient care plans.
- Educated patients and families on health management and wellness strategies.
- Collaborated with interdisciplinary teams to enhance patient outcomes.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Comforted and counseled patients and families throughout care process.
Education
LPN Diploma
Maysville Community Technical College
Maysville, Ky06-1993
Skills
- Staff scheduling
- Clinical leadership
- Clinical documentation
- Developing training programs
- Staff development
- Process improvements
- Clinical supervision
- Patient care
- Multidisciplinary team collaboration
- HIPAA compliance
Timeline
Clinical Coordinator
St Elizabeth Physicians
11.2015 - Current
LPN Staff Nurse
St Elizabeth Physicians
10.2008 - 11.2015
LPN Staff Nurse
St Elizabeth Hospital ( Formerly St Luke)
01.2003 - 10.2008
LPN Diploma
Maysville Community Technical College