Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Receptionist
Animal Doctor Veterinary Clinic
08.2022 - 01.2025
Greeted clients and their pets, ensuring a welcoming atmosphere.
Scheduled appointments using veterinary practice management software.
Managed incoming calls, directing inquiries to appropriate staff members.
Assisted in maintaining accurate patient and client records.
Maintained cleanliness and organization of the reception area and waiting room.
Assistant Manager
Penn Station
Shepherdsville
06.2018 - 08.2021
Managed daily operations to ensure efficient service and customer satisfaction.
Trained and mentored new team members on company policies and procedures.
Coordinated staff schedules to optimize workflow and maintain coverage.
Resolved customer complaints by providing effective solutions and support.
Cashier
Dairy Queen Restaurant
Shepherdsville
08.2013 - 09.2015
Operated cash register and processed customer transactions efficiently.
Provided excellent customer service and addressed inquiries promptly.
Maintained cleanliness and organization of front counter and dining area.
Assisted in training new cashiers on operational procedures and systems.
Education
Bullitt Central
Shepherdsville, Ky
Skills
Effective communication
Attention to detail
Problem solving
Time management
Team collaboration
Patience and empathy
Dependability and reliability
Accomplishments
Graduated High school with child and human development chord!
Customer Service, Operations & Marketing Head at Doctor Well Veterinary ClinicCustomer Service, Operations & Marketing Head at Doctor Well Veterinary Clinic
Licensed Veterinary Technician at Valley Veterinary Hospital & Cascade East Animal ClinicLicensed Veterinary Technician at Valley Veterinary Hospital & Cascade East Animal Clinic