Summary
Overview
Work History
Education
Skills
Timeline
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Trista Russell

South Shore,KY

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

2024
2024
years of professional experience

Work History

Manager

Taco Bell
  • Led cross-functional teams to enhance operational efficiencies and achieve strategic objectives.
  • Implemented process improvements resulting in streamlined workflows and reduced costs.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Developed and executed training programs to elevate staff competencies and ensure compliance with industry standards.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.

Billing Clerk

Midpoint Transportation LLC
04.2017 - 08.2023
  • Processed billing invoices accurately and in a timely manner.
  • Reconciled discrepancies in billing statements to ensure accuracy.
  • Managed customer inquiries regarding account balances and payment histories.
  • Maintained detailed records of all transactions for audit compliance.
  • Trained new staff on billing procedures and software systems.
  • Collaborated with cross-functional teams to streamline billing processes.
  • Implemented process improvements that enhanced operational efficiency.
  • Led monthly reviews of accounts receivable aging reports for management reporting.
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Monitored outstanding invoices and performed collections duties.

Dispatcher

Midpoint Transportation LLC
04.2017 - 07.2023
  • Learned and operated dispatch software for efficient route planning and scheduling.
  • Assisted in coordinating transportation logistics to optimize delivery times.
  • Communicated effectively with drivers to ensure timely pickups and deliveries.
  • Monitored vehicle locations using GPS tracking systems to enhance operational efficiency.
  • Responded promptly to incoming calls regarding service requests and inquiries.
  • Collaborated with team members to streamline communication processes within the dispatch department.
  • Adapted quickly to changing priorities in a fast-paced environment, ensuring seamless operations.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

Fleet Manager

Midpoint Transportation LLC
04.2017 - 08.2020
  • Managed fleet operations, ensuring optimal vehicle utilization and maintenance schedules.
  • Streamlined logistics processes, enhancing delivery efficiency and reducing operational costs.
  • Implemented safety protocols, resulting in improved compliance and reduced incident rates.
  • Trained and mentored staff on best practices in fleet management and vehicle maintenance.
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Maintained accurate driver information for delivery scheduling.

Education

CNA - Certified Nursing Assistant

Scioto County Career Technical Center
Lucasville, OH
05-2014

Skills

  • Service excellence
  • Strategic team guidance
  • Prioritization and scheduling
  • Analytical decision-making
  • Critical thinking for problem-solving
  • Logistics fleet enhancement
  • Logistics fleet administration
  • Data entry expertise
  • Billing and invoicing oversight
  • Workforce coordination

Timeline

Billing Clerk

Midpoint Transportation LLC
04.2017 - 08.2023

Dispatcher

Midpoint Transportation LLC
04.2017 - 07.2023

Fleet Manager

Midpoint Transportation LLC
04.2017 - 08.2020

Manager

Taco Bell

CNA - Certified Nursing Assistant

Scioto County Career Technical Center

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Trista Russell