TRISTEN REED
Mayfield
Summary
Flooring Sales Specialist with extensive experience in customer service and product knowledge, driving significant sales growth at Lowe's Home Improvement. Proven track record in coordinating installations and managing inventory, enhancing overall customer satisfaction through effective communication and problem-solving skills. Accomplished Military Combat Videographer with nearly four years of experience, demonstrating strong organizational abilities and advanced computer skills in Microsoft 365 and Adobe products. Exceptional leader with a calm demeanor under pressure, skilled in time management and conflict resolution, seeking to leverage military experience in a civilian role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Flooring Sales Specialist
Lowes Home Improvment
Mayfield
01.2025 - Current
- Provide expert guidance to customers in selecting flooring materials, including tile, laminate, hardwood, and carpeting, to meet their specific needs and preferences.
- Deliver exceptional customer service, addressing questions and concerns to ensure a positive shopping experience and achieve customer satisfaction.
- Maintain extensive product knowledge of Lowe's flooring inventory, installation options, warranties, and maintenance guidelines.
- Collaborate with installers and project managers to coordinate seamless flooring installations for residential and commercial projects.
- Manage inventory levels, restocked displays, and ensured the cleanliness and organization of the department.
Tools World CSA
Lowes Home Improvment
MAYFIELD
06.2024 - 08.2025
- Collaborate with customers, support in discovering products, and deliver personalized recommendations aligned with requirements
Pro Customer Sales Associate
Lowes Home Improvment
Mayfield
08.2024 - 01.2025
- Oversaw incoming sales calls for Pro Services, maintaining efficient communication five days a week.
Aided lumber department and cashiers to manage workload effectively.
Supported Pro Sales Specialists in reaching out to contractors and fulfilling their requirements.
Military Combat Photographer
U.S. Marine Corps
Havelock
01.2021 - 05.2024
- Developed creative concepts and themes for photo shoots in collaboration with clients.
- Selected and assembled photography equipment and required backdrops.
- Worked with commanders to develop photo coverage plans for specific operations or missions.
- Ensured all equipment was tested prior to deployment in order to guarantee optimal performance under difficult conditions.
- Transferred photographs to computers for editing, archiving and electronic transmission.
- Created digital images of military personnel in a variety of settings, such as on the battlefield or during training exercises.
Military Combat Videographer
U.S. Marine Corps
Havelock
01.2021 - 05.2024
- Worked as Cherry Point Event Photographer/ videographer and studio photographer
- Cross trained in two job fields as a photographer/ videographer Marine
- Promoted to Corporal/ Manager of 20% of shop employee
- Managed email support requests for my shop and their function
- Supervised the training of 20+ other Marines/Co-Workers
- Ensure continuity between shots by checking settings on equipment and positioning of subjects within the frame.
- Perform basic maintenance tasks on all production equipment used on set including cleaning lenses, replacing batteries and troubleshooting technical problems.
- Researched industry and competitor trends to suggest new content ideas.
- Implemented "Short/reels" for station outreach media
Lawn and Garden Specialist
Lowes
Mayfield
04.2020 - 05.2021
- Learned stock inventory and database systems in zebra technology to help customers locate and receive items in a timely manner
- Maintained area of work as well as other departments based on store needs and cleanliness of store procedures
- Completed job trainings as needed
- Acquired licensing's to move product with ease
Education
MCF- Mass Communication Foundations - Film/Video And Photographic Arts
DINFOS - Defense Information School
Fort Meade, MD05-2022
High School Diploma -
Graves County High School
Mayfield, KY05-2020
Some College (No Degree) - General Studies
Craven County Community College
New BernSkills
- Adobe Software Certifications
- Hands On Worker
- First aid application
- Conflict management
- Oversized vehicle operation
- Report writing
- Security management
- Desktop administration
- Leadership
- Loss prevention
- Surveillance Footage Review
- Emergency Preparedness
- Senior Leadership Support
- Prioritization
- Coordination
- Documentation
- Workflow Planning
- Staff Management
- Customer Service
- Reading Comprehension
- Risk Management
- Office Communications
- Calendar Management
- Sales strategies
- Customer service
- Product knowledge
- Project coordination
- Contractor relations
- Communication skills
- Problem solving
- Attention to detail
- Conflict resolution
- Information analysis
- Team supervision
- Cash handling
- Store policies and procedures
- Problem-solving
- Adaptability
- Upselling techniques
- Money management
- Client follow-up
Certification
- Adobe Premiere Pro Certification
- Adobe After Effects Certification
- Google Coursera Cyber Security
- Industrial Training International - Resedential Construction
Accomplishments
- Took charge of relief operations for 2021 December natural disaster relief for purchase area, Western Ky.
- Pushed and managed the founding of reels to the Cherry Point DoD social media pages and their functionality
Extracurricular Activities
Track and Field, 05/2018, 03/2020 Chamber Choir, 08/2015, 03/2020
Languages
English
Native/ Bilingual
Spanish
Elementary
American Sign Language
Elementary
Timeline
Flooring Sales Specialist
Lowes Home Improvment
01.2025 - Current
Pro Customer Sales Associate
Lowes Home Improvment
08.2024 - 01.2025
Tools World CSA
Lowes Home Improvment
06.2024 - 08.2025
Military Combat Photographer
U.S. Marine Corps
01.2021 - 05.2024
Military Combat Videographer
U.S. Marine Corps
01.2021 - 05.2024
Lawn and Garden Specialist
Lowes
04.2020 - 05.2021
MCF- Mass Communication Foundations - Film/Video And Photographic Arts
DINFOS - Defense Information School
High School Diploma -
Graves County High School
Some College (No Degree) - General Studies
Craven County Community College
Similar Profiles
Kelina CiegoKelina Ciego
Sales Associate at Lowes Home ImprovmentSales Associate at Lowes Home Improvment
Austin JacobsAustin Jacobs
Front Loader at Lowes Home ImprovmentFront Loader at Lowes Home Improvment
Brandon MichaelsBrandon Michaels
Store Manager at Lowes Home ImprovmentStore Manager at Lowes Home Improvment
Clayton ForemanClayton Foreman
Sales Associate at Lowes Home ImprovmentSales Associate at Lowes Home Improvment
ALLANA BURTALLANA BURT
Receptionist - NDIS/CHSP at Charlestown caring GroupReceptionist - NDIS/CHSP at Charlestown caring Group