Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tularam Dilchand

George Town

Summary

Responsible food and beverage server with 3 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

6
6
years of professional experience

Work History

Pool and Beach Attendant

Hotel Indigo Grand Cayman
05.2024 - Current
  • Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat guests.
  • Assisted in setting up and breaking down pool equipment daily, maintaining an organized and functional workspace.
  • Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
  • Assisted customers by retrieving pool equipment, answering questions, and helping physically disabled.
  • Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
  • Provided first aid assistance when necessary, prioritizing guest safety above all else.
  • Maintained inventory levels for various pool supplies, facilitating smooth operations during peak periods.
  • Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
  • Ensured cleanliness of the pool area, contributing to a positive atmosphere for guests.
  • Contributed to a welcoming environment by greeting guests upon arrival and providing information about available services.
  • Offered personalized recommendations regarding nearby attractions or dining options tailored to individual preferences or dietary restrictions.

Coccoloba Server Assistant

Kimpton Seafire Resort And Spa
08.2022 - 05.2024
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Greeted customers warmly to provide exceptional customer service.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Assisted with dining room set up prior to and after service period.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Assisted with bussing tables and cleaning up spills.

Merchandiser

Priced Right
10.2021 - 06.2022
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Monitored stock to maintain sufficient quantity of featured product.

Food and Beverage Server

Dairy Queen
10.2019 - 08.2021

Organized store by returning all merchandise to its proper place and restocked displays.

  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Education

Business Administration

Institute of Business Education
Georgetown, Guyana, SA
2017

Clonbrook Primary School
Georgetown, Guyana, SA
2012

Skills

  • Point of Sale
  • Safe food handling
  • Merchandising plan development
  • Restocking
  • Sanitation
  • Food safety understanding
  • Display resetting
  • Visual displays
  • Active listener
  • Seasonal promotions

Timeline

Pool and Beach Attendant

Hotel Indigo Grand Cayman
05.2024 - Current

Coccoloba Server Assistant

Kimpton Seafire Resort And Spa
08.2022 - 05.2024

Merchandiser

Priced Right
10.2021 - 06.2022

Food and Beverage Server

Dairy Queen
10.2019 - 08.2021

Business Administration

Institute of Business Education

Clonbrook Primary School
Tularam Dilchand