Tykeem Taul-Williams
DANVILLE
Summary
Seasoned Floor Salesperson with background in high-traffic retail environments. Previous roles involved customer interaction, product knowledge, and conflict resolution to drive sales and foster loyalty. Strengths include strong communication skills, adaptability to various clientele needs, and strategic upselling techniques. Demonstrated success in establishing strong client relationships and team collaboration for effective store operations.
Goal-oriented professional brings comprehensive experience maintaining customer satisfaction and contributing to company success. Commended for delivering excellent customer service.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Floor Salesperson
Lowes Hardware
Bardstown
03.2025 - 08.2025
- Assisted customers in selecting products and providing product information.
- Maintained inventory levels and organized merchandise displays on the sales floor.
- Demonstrated hardware tools and equipment to enhance customer understanding.
- Collaborated with team members to ensure optimal store operations and customer service.
- Resolved customer inquiries and complaints with effective communication skills.
- Participated in visual merchandising efforts to create appealing product layouts.
- Created weekly sales reports for management review.
- Monitored sales floor activity to detect potential shoplifting incidents.
- Restocked shelves as needed throughout the day according to company standards.
- Tracked customer preferences for special orders or future purchases.
- Assisted in the stocking of shelves and ensured merchandise was properly displayed.
- Performed regular inventory checks to identify stock shortages or excessive stock levels.
- Greeted customers, answered inquiries and provided advice on product selection.
- Provided customer service by responding to complaints and resolving issues promptly.
- Advised customers on the use of merchandise purchased from the store.
- Suggested additional items that may complement purchases made by customers.
- Maintained a clean, organized and safe work environment to ensure compliance with safety regulations.
- Ensured all areas were adequately stocked with supplies necessary for daily operations.
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
- Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
- Recommended and helped locate or obtain merchandise based on customer needs and desires.
- Used product knowledge to upsell and cross-sell, maximizing purchase values.
Host
Talbott Tavern
Bardstown
06.2024 - 03.2025
- Greeted guests warmly upon arrival at the historic Talbott Tavern.
- Managed seating arrangements to optimize restaurant flow and guest comfort.
- Provided accurate wait times and special instructions to guests as needed.
- Collaborated with servers to ensure timely service and guest satisfaction.
- Maintained cleanliness and organization of the host station at all times.
- Handled phone inquiries regarding reservations and menu options professionally.
- Took reservations over phone and in person.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
Scorekeeper
Bardstown City Schools
Bardstown
10.2022 - 12.2024
- Recorded game scores accurately during athletic events and competitions.
- Maintained official score sheets for multiple sports and activities.
- Communicated with coaches and officials regarding scoring discrepancies.
- Assisted in setting up equipment for sporting events as needed.
- Collaborated with other scorekeepers to ensure consistent records.
- Communicated with other staff members regarding any discrepancies in scoring.
- Responded quickly and accurately to any changes in score or rule violations.
Education
Business
Centre College
Danville, KY 08.2025 - 05.2026
Skills
- Customer service
- Visual merchandising
- Team collaboration
- Sales reporting
- Inventory management
- Time management
- Conflict resolution
- Effective communication
- Store maintenance
- Sales demonstration
- Merchandise display
- Store organization
- Decision-making
Certification
- I’ve passed the Electrical TRACK test
- I have my OSHA 10 Card
References
References available upon request.
Timeline
Business
Centre College
08.2025 - 05.2026
Floor Salesperson
Lowes Hardware
03.2025 - 08.2025
Host
Talbott Tavern
06.2024 - 03.2025
Scorekeeper
Bardstown City Schools
10.2022 - 12.2024