Summary
Overview
Work History
Education
Skills
Certification
Timeline
ADDITIONAL VALUE FOR SALES ROLES
Generic

TYLER DOWNEY

Bardstown

Summary

Results-driven professional with extensive leadership experience in retail management. Proven ability to advance from Technician to Service Manager to Store Manager/Partner while excelling in customer relationship building and sales strategies. Expertise in technical product explanation, needs assessment, and solution delivery, contributing to high-performing sales teams.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Manager / Partner

PARADISE POOLS
08.2017 - Current
  • Promoted rapidly from Service Tech → Service Manager → Store Manager → Partner.
  • Worked closely with sales and finance teams to grow business revenue.
  • Recommended equipment and solutions based on customer needs.
  • Built long-term customer relationships through clear communication.
  • Installed and serviced pool systems, equipment pads, and liners.
  • Managed crews, daily scheduling, and service operations.

Forklift Operator / Logistics

Downey & Sons Pallet
08.2016 - 08.2017

• Operated forklift to efficiently load and unload semi-trailers.
• Coordinated logistics between drivers and business operations.
• Managed paperwork and documentation for shipments.
• Ensured timely and accurate processing of deliveries.
• Developed communication and organizational skills interacting with drivers and clients.

Meter Technician

SALT RIVER ELECTRIC
05.2016 - 07.2016
  • Performed meter reading, wire installation, and electrical connections.
  • Assisted customers on-site and explained service procedures.
  • Ensured safety, accuracy, and efficiency in all field operations.

Crew Leader

TEAM FISHEL
01.2014 - 05.2016
  • Installed underground and overhead electric lines; tested voltage.
  • Led crews, managed job sites, and ensured productivity and safety.
  • Communicated with customers to explain project status and resolve concerns.
  • Worked across telecom and gas utility construction environments.

Education

High School Diploma -

Penn Foster High School
06-2012

Skills

  • Customer Relationship Building
  • Consultative Sales Support
  • Leadership & Crew Management
  • Upselling & Cross-Selling
  • Technical Product Knowledge
  • Troubleshooting & Diagnostics
  • Scheduling & Workflow Coordination
  • Operations & Quality Control
  • CDL Class A
  • Problem Solving & Communication

Certification

Class A Commercial Driver’s License (CDL)

Timeline

Store Manager / Partner

PARADISE POOLS
08.2017 - Current

Forklift Operator / Logistics

Downey & Sons Pallet
08.2016 - 08.2017

Meter Technician

SALT RIVER ELECTRIC
05.2016 - 07.2016

Crew Leader

TEAM FISHEL
01.2014 - 05.2016

High School Diploma -

Penn Foster High School

ADDITIONAL VALUE FOR SALES ROLES

  • Strong customer-facing communication
  • Technical product explanation skills
  • Proven leadership and reliability
  • Business operations and sales support experience
  • Ability to manage multiple priorities and deliver solutions
TYLER DOWNEY