Tyler Harness
Science Hill
Summary
With a proven track record at Team Modern, I've excelled in leadership and project management, significantly enhancing operational efficiency and employee retention. My expertise spans from strategic workflow planning to fostering robust employee relations, driving business growth while maintaining a steadfast commitment to safety and quality standards.
Overview
8
8
years of professional experience
Work History
Vending Route Supervisor
Team Modern Distributors
01.2024 - Current
- Assisted in employee hiring, training, and retention efforts, contributing to a stable workforce with low turnover rates.
- Enhanced route efficiency by optimizing scheduling for existing and new accounts.
- Worked closely with personnel, and customers to resolve problems.
- Reduced waste by monitoring pars and adjusting according to sales.
Operations Manager
Team Modern Distributors
08.2022 - 12.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Delivery Driver
Team Modern Distributors
11.2020 - 08.2022
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
88M Motor Transport Operator
Kentucky Army National Guard
01.2020 - Current
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Store Manager
Subway
05.2016 - 11.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained a clean and organized workspace, ensuring compliance with food safety regulations.
Education
BBA -
Eastern Kentucky University
Richmond, KY12-2026
Associate of Arts -
Somerset Community College
Somerset, KY05-2019
High School Diploma -
Pulaski County High School
Somerset, KY05.2017
Skills
- Project Management
- Business Development Understanding
- Employee Relations
- Workflow Planning
- Superb Time Management Skills
- Leadership
- Vendor Relations
Timeline
Vending Route Supervisor
Team Modern Distributors
01.2024 - Current
Operations Manager
Team Modern Distributors
08.2022 - 12.2023
Delivery Driver
Team Modern Distributors
11.2020 - 08.2022
88M Motor Transport Operator
Kentucky Army National Guard
01.2020 - Current
Store Manager
Subway
05.2016 - 11.2020
BBA -
Eastern Kentucky University
Associate of Arts -
Somerset Community College
High School Diploma -
Pulaski County High School
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