Tyler Lake
Lake Plumbing & Septic LLC (Family Business)
Mount Sterling
2027
years of professional experience
Organized professional with experience in customer support, record management, and administrative tasks in fast-paced settings. Expertise in problem-solving and effective communication, complemented by recent bookkeeping assistance using Microsoft Excel and QuickBooks. Ready to contribute strong organizational skills and attention to detail in a Payroll Specialist role.
Work History
Bookkeeping Support
- Tracked business income and expenses in Microsoft Excel to maintain financial accuracy.
- Categorize financial transactions to maintain organized business records.
- Assist with basic bookkeeping tasks in QuickBooks.
- Monitor money coming into and going out of the business.
Academic Advisor
1 Year 1 Month- Tailored assistance to students and parents, addressing academic concerns with transparent communication.
- Managed student records, monitored progress, and ensured FERPA policy compliance using Banner and CRM platforms.
- Managed a high volume of student interactions while prioritizing multiple responsibilities and adhering to deadlines.
- Collaborated with faculty and staff to resolve student concerns and guarantee prompt problem-solving.
Administrative Assistant
- Oversaw client communication, appointment scheduling, and medical recording in a busy service environment.
- Performed data entry, and maintained confidential client records.
- Processed invoices, accepted payments, and maintained accurate records.
- Provided professional and compassionate customer service.
Education
Bachelor of Science - Interdisciplinary Studies
- Specialization: Natural Science and Computational Science
- Relevant Coursework: Mathematics & Computer Science
Skills
Microsoft Excel
QuickBooks (Basic)
Financial Transaction Tracking
Data Entry
Record Management
Administrative Support
Financial Reporting
Records management
Remote Working
Customer Service
Confidential Information Handling
Microsoft Office
Timeline
Academic Advisor
Liberty University
06.2024 - 07.2025Read More
Bookkeeping Support
Lake Plumbing & Septic LLC (Family Business)
2024 - CurrentRead More
Administrative Assistant
Bedford Animal Hospital
2021 - 2022Read More
Liberty University
Bachelor of Science from Interdisciplinary Studies
Read More