Tyreon Lindsey
Lexington
Summary
Self-driven, organized, and dependable professional eager to become an American Airlines flight attendant, deliver customer-centric services, and grow business through innovative travel solutions. Adept in customer service, problem-solving, and safety protocols to attract and retain customers for business growth.
Overview
12
12
years of professional experience
Work History
Patient Clerical Assistant
University of Kentucky Hospital
05.2022 - Current
- Support patient care delivery by processing physician orders, maintaining patient records, managing patient information and providing customer service
- Intermittently standing or walking objects weighting up to 10 pounds; and occasionally standing or waking with objects weighted up to 25 pounds
- This involves working independently, acting as a communications liaison for patients, visitors, and all service departments involved in the care of the patient, as well as processing all requests/orders for patient care by fax/phone/computer, intercom, and imprinters.
Independent Contractor
RIDE SHARE, Uber
05.2017 - Current
- Placed safety as a top priority for rides and followed community guidelines for engaging emergency personnel.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Presented clean and sanitized vehicle to customers for utmost satisfaction
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
Disease Response Tech
University Of Kentucky Hospital
01.2021 - 05.2022
- Assist and promote the processes involving materials management and distribution during all hours (PPE and swabbing)
- Work with a team to support our safety efforts in alignment with the latest CDC, CMS and Department of Health guidelines
- Solve problems in a fast-paced environment, keep well-organized records, and perform basic health care procedures.
- Reduced response times for emergency situations through regular training, drills, and performance evaluations.
Sale Manager
Allconnect
07.2015 - 05.2019
- Oversaw management and implementation of new revenue strategies, sales initiatives, and customer engagement tactics to increase market share
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals
- Reduced process gaps by hiring, supervising, and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Customer Service Representative
Xerox
07.2014 - 02.2015
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- I informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Streamlined call center processes for improved efficiency and reduced wait times.
- I cross-trained and backed up other customer service managers.
Assistant Manager
Burger King
04.2012 - 02.2014
- Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with Company standard
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings
- Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures
Education
High School Diploma -
Tates Creek High School
Associate of Arts - Arts
Bluegrass Community And Technical College
Skills
- Food and Beverage Service
- Public Speaking
- Safety Procedures
- Sales Expertise
- Coaching and Training
- Public Interaction
- Issue Resolution
- Guest Services
- Judgment and Decision-Making
- Critical Thinking
Additional Information
- Awards , Entrepreneurial Spirit Award, Burger King; 2013 Best Customer Service Rep, Xerox; 2014 Sales Achievement Award, Years of Service Award, Employee of the Year Award, Allconnet; 2017
Timeline
Patient Clerical Assistant
University of Kentucky Hospital
05.2022 - Current
Disease Response Tech
University Of Kentucky Hospital
01.2021 - 05.2022
Independent Contractor
RIDE SHARE, Uber
05.2017 - Current
Sale Manager
Allconnect
07.2015 - 05.2019
Customer Service Representative
Xerox
07.2014 - 02.2015
Assistant Manager
Burger King
04.2012 - 02.2014
High School Diploma -
Tates Creek High School
Associate of Arts - Arts
Bluegrass Community And Technical College
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