Vann Littrel

• Crew Leadership & Field Support
Worked directly under the owner as the lead crew member for residential and commercial concrete projects, including driveways, patios, porches, and walkways.
• Concrete Installation & Finishing
Assisted in forming, pouring, leveling, and finishing concrete surfaces to meet design specifications and customer expectations.
• Job Site Preparation
Handled daily prep work, including setting up forms, mixing materials, and transporting equipment.
• Tool & Equipment Maintenance
Maintained cleanliness and readiness of tools and work areas, ensuring efficient operations and jobsite safety.
• Project Execution & Reliability
Collaborated closely with the site superintendent to complete projects on time, demonstrating strong work ethic, reliability, and adaptability in various weather and job conditions.

• Front Desk Operations:
Engaged with customers and guests on a daily basis, providing information and services to best assist patrons. Enforced facility rules and compliance, interact with customers, answered emails/phone calls, and handled confidential information.
• Cash Handling & Transactions:
Processed payments for memberships, day passes, equipment rentals, and merchandise; balanced daily cash register and reported financial activity accurately.
• Golf Cart Management:
Oversaw daily golf cart check-in/check-out procedures, ensured carts were charged, clean, and ready for use, and tracked inventory to maintain smooth rotation and availability.
• Facility Cleaning & Maintenance:
Performed regular cleaning duties including sanitizing equipment, locker rooms, and common areas; ensured cleanliness standards were met for both gym and golf course facilities.
• Customer Service & Conflict Resolution:
Assisted guests with questions, addressed complaints professionally, and ensured a high level of customer satisfaction.