VEERAPANDIYAN KALIYAPERUMAL
East end
Summary
Experienced professional with a passion for creating a welcoming atmosphere for guests. Excels in food safety processes and providing exceptional customer service. Energetic and dedicated, seeking a rewarding opportunity to contribute to team success and exceed customer expectations. With a proven track record in delivering outstanding service, confident in ability to enhance the overall dining experience and ensure customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Line Cook
WYNDHAM REEF RESORT
12.2022 - Current
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Server
Al Quama Restaurant
06.2019 - 03.2022
- Demonstrated safe food handling standards at all times.
- Replenished drinks regularly and offered coffees and teas after meals to increase sales.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Verified completed orders and served guests at tables.
Server Assistant
HYATT REGENCY
02.2018 - 05.2019
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Polished glasses and cutlery to pristine standards.
F&B JOB TRINNING
AMBICA EMPIRE
07.2017 - 01.2018
Education
Diploma - HOTEL MANAGEMENT
ANNAI COLLEGE OF INSTITUTE AND TECHNOLOGY
KUMBAKONAM, INDIA04.2017
Skills
- Table resetting
- Buffet setup and takedown
- Food running
- Dining area maintenance
- Multitasking and organization
- Safe food handling
- Positive and friendly attitude
- Station preparation
- Verbal and written communication
Languages
English
Beginner (A1)
Tamil
Beginner (A1)
Hindi
Beginner (A1)
malaiyalam
Beginner (A1)
Certification
- First aid/CPR training
- Food safety
- Count on me from wyndham
- barista training
Software
Ms office
Contact
East end, Cayman Islands KY1-1005
Education
KUMBAKONAM, INDIA
Hobbies and Interests
i am very passionate about customer service and hospitality. I have always been a people person so I find being a server natural and I like being able to read what kind of experience the customer or table wants.
Timeline
Line Cook
WYNDHAM REEF RESORT
12.2022 - Current
Server
Al Quama Restaurant
06.2019 - 03.2022
Server Assistant
HYATT REGENCY
02.2018 - 05.2019
F&B JOB TRINNING
AMBICA EMPIRE
07.2017 - 01.2018
Diploma - HOTEL MANAGEMENT
ANNAI COLLEGE OF INSTITUTE AND TECHNOLOGY
- First aid/CPR training
- Food safety
- Count on me from wyndham
- barista training
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