Venus Gutierrez
Grayson
Summary
Dynamic operations leader with a track record of streamlining processes and optimizing supply chain management. Expertise in team building and technical troubleshooting, resulting in improved service reliability and operational efficiency.
Overview
6
6
years of professional experience
Work History
General Manager, Administration
Melini Cucina
Grayson, KY
03.2022 - Current
- Oversaw daily operations, ensuring compliance with company policies and industry regulations.
- Streamlined administrative processes, improving efficiency and reducing operational costs.
- Developed training programs for staff, enhancing team performance and service quality.
- Managed vendor relationships, negotiating contracts to optimize supply chain operations.
- Evaluated operational workflows, identifying areas for enhancement to drive productivity gains.
- Led troubleshooting efforts for complex technical issues, reducing downtime and improving service reliability.
- Developed efficient IT solutions for business challenges, resulting in improved operational efficiency.
Cashier
Melini Cucina
Grayson, KY
03.2020 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of checkout areas.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to streamline daily operations and improve workflow.
- Handled cash management tasks, ensuring accurate register balances at shift end.
Education
Associate of Applied Science - Computer Information Technology
Ashland Community Technical College
Ashland Ky04-2024
High School Diploma -
East Carter High School
Grayson, KY05-2022
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Computer assembly
- Computer troubleshooting
- Installation and repair
- Software installation
- Hardware installation
Accomplishments
- Oversaw Point of Sale migrations, leading to lower stress and lower costs.
- Supervised team of 25+ staff members.
- Completed manager training program.
- Trained and mentored 40+ employees throughout the years.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager, Administration
Melini Cucina
03.2022 - Current
Cashier
Melini Cucina
03.2020 - 03.2022
Associate of Applied Science - Computer Information Technology
Ashland Community Technical College
High School Diploma -
East Carter High School