Veronica Reder
Lexington
Summary
Reliable individual with experience in providing exceptional customer service in fast-paced environments. Skilled in taking orders, preparing food, and operating POS systems. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer service experience and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
QDOBA SHIFT SUPERVISOR
QDOBA
11.2022 - 08.2023
- Supervise employees and ensure a smooth shift
- Assign duties
- Create successful shift plans and schedules for maximum efficiency
- Monitor, organize, and order inventory and supplies
- Train new hires on job duties and company standards, policies, and safety protocols
- Motivate staff to meet objectives and improve performance
- Manage store opening and closing procedures to ensure safety and security
- Complied with company standards, policies, and safety protocols
- Meet with corporate managers to ensure store success
DRY GOODS SALES ASSOCIATE
DRY GOODS USA
04.2021 - 05.2022
- Kindly greeted and assisted guests
- Demonstrated exceptional customer service skills, resolved customer complaints efficiently and courteously
- Organized and designed merchandise displays to promote higher levels of customer engagement
Education
Business Management -
University of Kentucky
Lexington, KY05.2027
High School Diploma -
SALINE HIGH SCHOOL
Saline, MI11.2022
Skills
- Sales and POS systems
- Management and Leadership
- Interviewing and Hiring
- Customer Service
- Cash Handling
- Equipment Maintenance and Troubleshooting
- Processed and Transacted Catering Invoices
- Employee Scheduling
Timeline
QDOBA SHIFT SUPERVISOR
QDOBA
11.2022 - 08.2023
DRY GOODS SALES ASSOCIATE
DRY GOODS USA
04.2021 - 05.2022
Business Management -
University of Kentucky
High School Diploma -
SALINE HIGH SCHOOL
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