Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Training
References
Personal Information
Timeline
Generic
Veronne Jane Muncada

Veronne Jane Muncada

Grand Cayman,Cayman Islands

Summary

To work in an institution that will give me opportunity to gain experiences as an individual who wants to develop a passion for learning and drive for success through application of my educational background and work experiences.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Spa Coordinator - La Prairie

THE RITZ-CARLTON, GRAND CAYMAN
Seven Mile Beach, Cayman Islands
10.2018 - 11.2020

Learning Coach

THE RITZ-CARLTON, GRAND CAYMAN
Seven Mile Beach, Cayman Islands
10.2017 - 11.2020

Spa Attendant - La Prairie

THE RITZ-CARLTON, GRAND CAYMAN
Seven Mile Beach, Cayman Islands
12.2016 - 10.2018

Call Center Agent

THE RITZ-CARLTON, DOHA
West Bay Lagoon, Qatar
10.2013 - 12.2016

Housekeeping Attendant

THE RITZ-CARLTON, DOHA
West Bay Lagoon, Qatar
12.2012 - 10.2013

ON-THE-JOB-TRAINING (OJT)

ITALIANNI'S RESTAURANT
Araneta Center Cubao, Philippines
11.2011 - 12.2011

ON-THE-JOB-TRAINING (OJT)

PARADISE GARDEN BORACAY RESORT HOTEL & CONVENTION CENTER
Boracay Island Malay, Philippines
04.2011 - 06.2011

Education

Bachelor of Science - Hotel and Restaurant Management

University of Eastern Philippines
Catarman, N. Samar, Philippines
01.2012

High School -

Colegio de Sta. Teresita
Laoang, N. Samar, Philippines
01.2008

Elementary -

Laoang I Central Elementary School
01.2004

Skills

  • Microsoft Office Word
  • Microsoft Office Excel
  • Microsoft Office Power Point
  • Opera
  • Spa Soi
  • Housekeeping
  • Food & Beverage Services
  • Good communication skills
  • Responsible
  • Dedicated to work

Certification

I hereby certify that the above mentioned information is true and correct to the best of my knowledge and belief.

Accomplishments

  • OUTSTANDING PERFORMANCE AS LEARNING COACH, 02/01/20, The Ritz-Carlton, Grand Cayman
  • CERTIFICATE OF APPRECIATION FOR OUTSTANDING CONTRIBUTION, 01/30/20, The Ritz-Carlton, Grand Cayman, La Prairie Spa Ranked # 1 in Guest Satisfaction in the Americas Year 2019
  • CERTIFICATE OF APPRECIATION FOR OUTSTANDING JOB, 12/05/19, The Ritz-Carlton, Grand Cayman, La Prairie Spa
  • CERTIFICATE OF APPRECIATION FOR OUTSTANDING CONTRIBUTION, 01/24/19, The Ritz-Carlton, Grand Cayman, La Prairie Spa Ranked # 1 in Guest Satisfaction in the Americas Year 2018
  • FIVE STAR NOMINEE FOR THE FOURTH QUARTER OF 2018, 12/01/18, The Ritz-Carlton, Grand Cayman
  • CERTIFICATE OF APPRECIATION FOR OUTSTANDING JOB, 12/18/17, The Ritz-Carlton, Grand Cayman, La Prairie Spa
  • FIVE STAR NOMINEE FOR THE THIRD QUARTER OF 2017, 12/07/17, The Ritz-Carlton, Grand Cayman
  • FIVE STAR NOMINEE FOR THE FIRST QUARTER OF 2016, 05/05/16, The Ritz-Carlton, Doha
  • FIVE STAR EMPLOYEE FOR THE FIRST QUARTER OF 2015, 05/17/15, The Ritz-Carlton, Doha
  • FIVE STAR NOMINEE FOR THE FIRST QUARTER OF 2014, 05/11/14, The Ritz-Carlton, Doha
  • CALL CENTER AGENT OF THE MONTH, 02/01/14, The Ritz-Carlton, Doha
  • FIVE STAR NOMINEE FOR THE SECOND QUARTER OF 2013, 08/20/13, The Ritz-Carlton, Doha
  • CIVIL SERVICE CERTIFICATE (HONOR GRADUATE ELIGIBILITY), 03/24/12, Republic of the Philippines, CSC Regional Office No. VIII, Palo, Leyte

Training

  • CERTIFICATE OF COMPLETION - PARTICIPATING IN WORKPLACE COMMUNICATION, 02/26/21, TESDA, Laoang, Northern Samar, Philippines
  • CERTIFICATE OF COMPLETION - PROVIDING HOUSEKEEPING SERVICES, 02/25/21, TESDA, Laoang, Northern Samar, Philippines
  • CERTIFICATE OF COMPLETION - BEAUTY CARE SERVICES (NAIL CARE) NC II, 02/01/21, TESDA, Laoang, Northern Samar, Philippines
  • CERTIFICATE OF COMPLETION - PROVIDING PUBLIC AREA SERVICES, 01/30/21, TESDA, Laoang, Northern Samar, Philippines
  • CERTIFICATE OF COMPLETION - PROVIDING GUEST ROOM SERVICES, 01/29/21, TESDA, Laoang, Northern Samar, Philippines
  • CERTIFICATE OF COMPLETION - INTRODUCTION TO FOOD AND BEVERAGE SERVICES, 01/29/21, TESDA, Laoang, Northern Samar, Philippines
  • CERTIFICATE OF COMPLETION - INTRODUCTION TO FRONT OFFICE SERVICES, 01/28/21, TESDA, Laoang, Northern Samar, Philippines
  • CERTIFICATE OF COMPLETION - MANAGING YOUR PERSONAL FINANCES, 01/28/21, TESDA, Laoang, Northern Samar, Philippines
  • BREAKTHROUGH LEADERSHIP, 12/19/17, The Ritz-Carlton, Grand Cayman
  • THE THREE STEPS OF SERVICE, 08/01/14, The Ritz Carlton, Doha
  • LIVING THE GOLD STANDARDS, 03/09/14, The Ritz Carlton, Doha
  • NATIONAL CERTIFICATE II IN HOUSEKEEPING, 03/28/11, TESDA, Laoang, Northern Samar, Philippines
  • NATIONAL CERTIFICATE II IN F&B, 03/28/11, TESDA, Laoang, Northern Samar, Philippines

References

Available on request

Personal Information

  • Place of Birth: Laoang N. Samar
  • Date of Birth: 06/24/92
  • Gender: Female
  • Marital Status: Single

Timeline

Spa Coordinator - La Prairie

THE RITZ-CARLTON, GRAND CAYMAN
10.2018 - 11.2020

Learning Coach

THE RITZ-CARLTON, GRAND CAYMAN
10.2017 - 11.2020

Spa Attendant - La Prairie

THE RITZ-CARLTON, GRAND CAYMAN
12.2016 - 10.2018

Call Center Agent

THE RITZ-CARLTON, DOHA
10.2013 - 12.2016

Housekeeping Attendant

THE RITZ-CARLTON, DOHA
12.2012 - 10.2013

ON-THE-JOB-TRAINING (OJT)

ITALIANNI'S RESTAURANT
11.2011 - 12.2011

ON-THE-JOB-TRAINING (OJT)

PARADISE GARDEN BORACAY RESORT HOTEL & CONVENTION CENTER
04.2011 - 06.2011

Bachelor of Science - Hotel and Restaurant Management

University of Eastern Philippines

High School -

Colegio de Sta. Teresita

Elementary -

Laoang I Central Elementary School
Veronne Jane Muncada