Summary
Overview
Work History
Education
Skills
Timeline
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Vickie Madlem-Bandy

Owensboro,KY

Summary

Dynamic Administrative Assistant with proven expertise at Adecco/KY OVR in delivering exceptional customer service and maintaining confidentiality. Skilled in data entry and office administration, I excel at fostering strong client relationships and ensuring efficient operations. Committed to enhancing workplace productivity through meticulous organization and proactive communication.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Adecco/KY OVR
02.2017 - 03.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Assistant

Experience Works/KY Office for the Blind
02.2013 - 02.2017
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Receptionist/ Insurance Clerk

Owensboro Behavioral Care/Dr. O. Olusola
03.2012 - 06.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Accelerated Secretarial Course - Secretarial

Owensboro Business College
Owensboro, KY

College Prep -

Daviess County High School
Owensboro, KY

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Filing
  • Appointment scheduling
  • Mail handling
  • Mail distribution
  • Multi-line telephone systems

Timeline

Administrative Assistant

Adecco/KY OVR
02.2017 - 03.2025

Administrative Assistant

Experience Works/KY Office for the Blind
02.2013 - 02.2017

Receptionist/ Insurance Clerk

Owensboro Behavioral Care/Dr. O. Olusola
03.2012 - 06.2016

Accelerated Secretarial Course - Secretarial

Owensboro Business College

College Prep -

Daviess County High School

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Vickie Madlem-Bandy