Summary
Overview
Work History
Education
Skills
Citizenship
Languages
Timeline
AdministrativeAssistant
Victor Manuel Rodríguez Olán

Victor Manuel Rodríguez Olán

Room Dining Server
George Town,Grand Cayman

Summary

Dedicated and collaborative team player with a strong work ethic. Adept at multitasking to ensure customer satisfaction and meet work targets in fast-paced restaurant and bar environments. Possessing a deep understanding of payment processing and proficiency in utilizing point-of-sale systems. Also well-versed in responsibly serving alcohol.

Overview

9
9
years of professional experience

Work History

Pre-Opening Team

Hotel Indigo Grand Cayman
03.2024 - 05.2024

I contributed to the organization and launch of operations, ensuring quality and service standards were implemented from the start. I assisted with merchandise reception, inventory organization, and personalized customer service, ensuring an exceptional guest experience

Dining Room Server

Hotel Indigo Grand Cayman
05.2024 - Current


  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Took orders and delivered food items to residents in main dining room.
  • Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
  • Replenished table, wait staff and kitchen supplies.

Server

Restaurant Benny More in Club Amigo Atlántico Guardalavaca Hotel
01.2016 - 12.2016
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Bussed and reset tables to keep dining room and work areas clean
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • Work taking beverage orders involves not only efficiently recording customer preferences but also ensuring a positive and engaging interaction, contributing to a memorable overall dining or drinking experience

Bartender - Server

Tukka Restaurant LTD.
05.2023 - Current
  • Customer service and attention
  • Cleaning and preparation of the bar and necessary supplies for each shift
  • Preparation and presentation of cocktails and beverages according to established recipes and customer requirements
  • Handling cash or card payments and issuing receipts
  • Maintaining a clean, organized, and well-stocked work area throughout the shift
  • Taking orders at the bar and from waitstaff, and recording consumptions on the tab
  • Inventory control, placing orders with suppliers, and restocking inventory
  • Crafting a variety of cocktails with precision, following established recipes
  • Opening and closing the bar, ensuring compliance with hygiene and safety standards

Bartender

Brisas Guardalavaca Hotel
01.2016 - 01.2019
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Followed strict recipes and drink measurements to minimize product used
  • Kept bar presentable and well-stocked to meet customer needs

Bartender

Benjuly Bar
01.2020 - 01.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Kept bar presentable and well-stocked to meet customer needs
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
  • Explained daily specials and beverage promotions to exceed daily sales goals

Education

Certificate Of Completion -

Hotel Indigo
Grand Cayman
04.2024

Server, Gastronomic Assistant -

Tourism Training Center
Holguin
12.2020

Industrial Engineer -

Oscal Lucero Moya
Holguin
12.2019

Skills

  • Cocktail preparation
  • Speed and agility
  • Excellent multitasking capability
  • Kindness and sympathy
  • Excellent teamwork

Citizenship

Cuban

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Dining Room Server

Hotel Indigo Grand Cayman
05.2024 - Current

Pre-Opening Team

Hotel Indigo Grand Cayman
03.2024 - 05.2024

Bartender - Server

Tukka Restaurant LTD.
05.2023 - Current

Bartender

Benjuly Bar
01.2020 - 01.2021

Server

Restaurant Benny More in Club Amigo Atlántico Guardalavaca Hotel
01.2016 - 12.2016

Bartender

Brisas Guardalavaca Hotel
01.2016 - 01.2019

Server, Gastronomic Assistant -

Tourism Training Center

Industrial Engineer -

Oscal Lucero Moya

Certificate Of Completion -

Hotel Indigo
Victor Manuel Rodríguez OlánRoom Dining Server