Vincent Brady
Louisville
Summary
Friendly and reliable professional with extensive experience in forklift operation. Known for a positive attitude and strong interpersonal skills, fostering a collaborative and supportive work environment. Highly adaptable and committed to maintaining safety and efficiency in all tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Manager, Inside Sales
Alpha Business Acquisitions
12.2024 - 02.2025
- Developed and implemented sales strategies to increase revenue.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Managed 2 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
Cashier/Sales Associate
Thorntons LLC
12.2023 - 09.2024
- Efficiently handled cash, credit, and debit transactions, ensuring accuracy and providing excellent customer service
- Maintained a clean and organized work area, including the checkout counter and surrounding shelves
- Assisted customers with inquiries and product recommendations, enhancing their overall shopping experience
- Monitored inventory levels and restocked items as needed to ensure product availability
Parts Specialist
O'Reilly's Auto Parts
12.2022 - 12.2023
- Tracked parts use and charged items to customer accounts for billing.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Forklift Operator
UPS
12.2021 - 12.2022
- Certified forklift operator with UPS, demonstrating comprehensive knowledge of safety protocols and efficient material handling
- Trained in operating various types of forklifts, including reach trucks and pallet jacks, to support warehouse operations
- Proven ability to manage high-volume workloads while maintaining a safe and organized environment
- Recognized for reliability, attention to detail, and a strong commitment to workplace safety
Material Handler
Goodwill
04.2019 - 07.2021
- Delivered superior customer service by responding to inquiries and complaints.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Assisted with unloading and loading customer clothing, furniture, and other household items.
Cook
KFC Restaurant
08.2018 - 04.2019
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated with coworkers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High school diploma -
Louisville, KYSkills
- Sales analytics
- Cleaning and sanitizing
- Product restocking
- Order packing
- Upselling
- Order coordination
- Basic math
- Cultural awareness
- Attention to detail
- Positive and professional
- Multitasking and organization
- Customer complaint resolution
- Guest services
- Payment collection
Certification
Forklift Certification, Present
Timeline
Account Manager, Inside Sales
Alpha Business Acquisitions
12.2024 - 02.2025
Cashier/Sales Associate
Thorntons LLC
12.2023 - 09.2024
Parts Specialist
O'Reilly's Auto Parts
12.2022 - 12.2023
Forklift Operator
UPS
12.2021 - 12.2022
Material Handler
Goodwill
04.2019 - 07.2021
Cook
KFC Restaurant
08.2018 - 04.2019
High school diploma -
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