Organized and motivated professional with strong time management and organizational skills. Proven ability to adapt and thrive in diverse environments. Committed to contributing to company growth while enhancing personal capabilities.
Overview
5
5
years of professional experience
Work History
Bar Manager
Gravely Brewing
Louisville
09.2021 - 07.2023
Assisted with planning special events such as wine tastings or cocktail parties.
Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
211 Resource Coordinator
United Way
Morgantown
08.2020 - 08.2020
Implemented policies, procedures, and processes related to resource management functions.
Developed strategies for training and development of current resources.
Maintained accurate records of all assigned projects, tasks, timelines, deliverables.
Coordinated the recruitment process for new resources, including interviewing and onboarding.
Conducted regular reviews with stakeholders to assess resource needs.
Developed and maintained a comprehensive database of resource information.
Barista Shift Supervisor
Starbucks
Morgantown
10.2018 - 02.2020
Adhered to company policies regarding break times for employees.
Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
Ensured compliance with health department regulations related to food handling practices.
Resolved customer complaints in a timely manner while maintaining a professional attitude at all times.
Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
Promoted positive team morale by encouraging collaboration among staff members.
Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
Assisted management in developing training materials for new employees.
Education
Bachelor of Arts - Professional Writing And Editing
West Virginia University
Morgantown, WV
08-2020
Skills
Event planning and coordination
Effective communication
Conflict resolution
Safety compliance
Cash handling
Customer service
Resource management
Team collaboration
Training and mentoring
Timeline
Bar Manager
Gravely Brewing
09.2021 - 07.2023
211 Resource Coordinator
United Way
08.2020 - 08.2020
Barista Shift Supervisor
Starbucks
10.2018 - 02.2020
Bachelor of Arts - Professional Writing And Editing