Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Virginia Hines

Lexington

Summary

Dynamic bar manager at Ramseys with a proven track record in customer service and conflict resolution. Expert in budgeting and inventory management, ensuring compliance with health codes. Successfully trained staff to enhance service quality, fostering a positive environment that boosted customer satisfaction. Adaptable and organized, with strong multitasking abilities.

Overview

8
8
years of professional experience

Work History

Bar Manager

Ramseys
Lexington
05.2017 - Current
  • Trained and supervised bartenders on drink preparation and customer service standards.
  • Ensured compliance with health and safety regulations in bar area.
  • Ordered inventory and maintained stock levels to meet customer demands.
  • Handled customer inquiries and resolved complaints effectively to enhance satisfaction.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.

Private Nanny

martin family
Lexington
04.2021 - 08.2025
  • Developed engaging educational activities to promote children's learning and growth.
  • Coordinated daily schedules to ensure timely transportation to school and activities.
  • Implemented routines for homework assistance and skill development in various subjects.
  • Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
  • Provided supervision and guidance to ensure safety of children in all situations.

Education

Associate of Arts -

University of Kentucky
Lexington, KY

Skills

  • Customer service
  • Conflict resolution
  • Budgeting and forecasting
  • Outgoing personality
  • Health and safety
  • Cash handling
  • Health codes compliance
  • Organizational skills
  • Multitasking Abilities
  • Adaptability

References

References available upon request.

Timeline

Private Nanny

martin family
04.2021 - 08.2025

Bar Manager

Ramseys
05.2017 - Current

Associate of Arts -

University of Kentucky

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Virginia Hines