Wanda Gardner
Louisville
Summary
Compassionate and detail-oriented professional with experience at UPS, excelling in shipping process optimization and team collaboration. Proven ability to enhance customer satisfaction through effective communication and a welcoming demeanor. Skilled in personal care and health monitoring, dedicated to improving clients' quality of life while maintaining a positive attitude.
Overview
34
34
years of professional experience
Work History
A Sitter
Sabrina Butler
01.2019 - 11.2025
- Provided compassionate personal care to elderly clients, ensuring comfort and dignity.
- Assisted with daily living activities, including bathing, dressing, and meal preparation.
- Monitored health conditions and reported changes to family members and healthcare professionals.
- Developed engaging activities tailored to clients' interests to enhance mental stimulation.
- Collaborated with multidisciplinary teams to create personalized care plans for clients.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
Warehouse Shipper
UPS
01.2011 - 01.2019
- Collaborated with team members to resolve shipping discrepancies promptly.
- Implemented best practices for hazardous material handling and storage compliance.
- Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
- Contributed to reducing product damage by properly packing items and securing them for transport.
- Conducted periodic audits of stored items, identifying discrepancies and taking corrective action as needed.
- Monitored returns processing efficiently performing thorough quality checks on returned items before restocking.
- Assisted in the implementation of new warehouse management software, providing valuable input based on practical experience.
Door Greeter
Kmart, Sears Holding
01.1992 - 01.2011
- Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
- Developed strategies for efficient crowd management during peak shopping hours.
- Implemented feedback mechanisms to improve customer service interactions at the door.
- Enhanced customer satisfaction by greeting guests warmly and directing them to the appropriate department.
- Supported loss prevention efforts by adhering to company guidelines and reporting any concerns to appropriate personnel.
- Collaborated with security teams to report suspicious behavior, promoting a safe shopping environment for all patrons.
- Played a key role in maintaining high levels of guest satisfaction during holiday seasons or other busy times throughout the year.
- Reduced wait times at checkout lines by helping direct customers to available registers during busy periods.
- Provided information about current and future events at facility.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Education
High School Diploma -
Shawnee High School
Louisville, KY05-1972
Skills
- Personal care
- Daily living assistance
- Health monitoring
- Activity development
- Companionship services
- Shipping processes optimization
- Customer service
- Welcoming demeanor
- Sense of humor
- Team collaboration
- Positive attitude
- Listening skills
- Problem-solving
- Attention to detail
- Multitasking
Timeline
A Sitter
Sabrina Butler
01.2019 - 11.2025
Warehouse Shipper
UPS
01.2011 - 01.2019
Door Greeter
Kmart, Sears Holding
01.1992 - 01.2011
High School Diploma -
Shawnee High School