Detail-oriented and organized clerk seeking to leverage strong administrative skills and customer service experience to enhance operational efficiency and contribute to a positive work environment in a dynamic organization.
Overview
5
5
years of professional experience
Work History
Customer Service /Assistant Accounts Clerk
Miracle Brokers International
Cayman Islands
09.2021 - Current
Processed 200+ invoices monthly with 98% accuracy
Keep track of all payments.
Communicate with customers regarding their outstanding balances and payment deadlines.
Reconcile daily transaction reports and prepare bank deposits.
Prepare a check to pay vendors.
Maintained accurate records of customer interactions and transactions for follow-up actions.
Customer Services /Broker Assistant
Miracle Brokers International
Cayman Islands
02.2021 - 09.2021
Streamlined customs documentation process, ensuring efficient and timely client submissions.
Facilitated coordination with customs, boosting shipment clearance efficiency.
Enhanced record accuracy by maintaining detailed import transaction documentation.
Updated client databases regularly to ensure accuracy of records.
Education
Certificate of Technical Studies - Master Microsoft Excel
Udemy
San Francisco
02.2026
Certificate - Financial Accounting Mastery
Udemy
San Francisco, California
01-2026
Associate of Science - Business Administration
St. John's Junior College
Belize City
07-2008
High School Diploma -
Canaan SDA High School
Belize City
06.2002
Skills
Accounts Payable / Assistants
QuickBooks
Excel Intermediate level
Detail-Oriented
Time Management
Data entry
Payment processing
Call center experience
Customer service
Calm under pressure
Cash handling
Computer skills
Microsoft office
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Saved the company monthly expenses in printing costs by going paperless.
Timeline
Customer Service /Assistant Accounts Clerk
Miracle Brokers International
09.2021 - Current
Customer Services /Broker Assistant
Miracle Brokers International
02.2021 - 09.2021
Certificate of Technical Studies - Master Microsoft Excel