Summary
Overview
Work History
Education
Skills
Certification
Timeline
RMA Clinicals done at Mountain Comprehensive Care Center
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Wendy Hackworth

Middlesboro

Summary

Dedicated caregiver with extensive experience at Tamer Family Trust, skilled in providing compassionate care and emotional support. Proven ability to develop personalized care plans and manage medication administration, ensuring client safety and well-being. Recognized for exceptional time management and problem-solving skills, fostering a nurturing environment for diverse client needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Caregiver

Tamer Family Trust
Middlesboro, KY
02.2024 - Current
  • Assisted clients with daily living activities, enhancing comfort and independence.
  • Monitored client health and safety, promptly reporting changes to healthcare professionals.
  • Developed engaging recreational activities tailored to individual client interests and abilities.
  • Coordinated communication between families and medical providers to ensure comprehensive care plans.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Maintained clean, safe, and well-organized patient environment.
  • Administered medications according to prescribed schedules, ensuring compliance and accuracy.

Caregiver

Pursifull Family
Middlesboro, KY
01.2023 - 11.2023
  • Maintained accurate documentation of client progress, contributing to ongoing care assessments.
  • Trained new caregivers on best practices in personal care and client engagement strategies.
  • Implemented time management techniques to efficiently balance multiple client needs throughout shifts.
  • Advocated for clients' emotional well-being, fostering a supportive and nurturing environment.
  • Provided personal care assistance, including bathing, grooming, and dressing for clients with diverse needs.
  • Monitored clients' physical and emotional well-being, reporting changes to relevant parties promptly.
  • Developed personalized care plans in collaboration with family members and healthcare professionals.
  • Assisted clients with mobility and transfer activities to enhance safety and independence.
  • Maintained a clean and safe living environment by performing light housekeeping tasks regularly.
  • Managed medication schedules for multiple clients, ensuring timely administration and adherence to prescribed regimens.

Admissions Assistant

Isaiah House
Willisburg, KY
08.2015 - 06.2022
  • Provided administrative support for admissions processes, ensuring timely and accurate data entry.
  • Assisted in managing applicant databases, maintaining up-to-date records and tracking application statuses.
  • Collaborated with team members to streamline communication between departments, enhancing overall efficiency.
  • Facilitated onboarding of new staff by providing training on admissions procedures and software tools.
  • Managed applicant communications through email and phone, ensuring timely responses to inquiries.
  • Established efficient filing systems for applicant documentation, reducing time spent searching for vital records when needed.

Front Desk Receptionist

Dr. Sanford and Booth
Middlesboro, KY
02.2011 - 08.2015
  • Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
  • Coordinated communication between patients and healthcare providers to enhance service delivery.
  • Trained and mentored new reception staff on operational procedures and customer service standards.
  • Implemented electronic health record systems for improved patient data management and retrieval.
  • Managed patient scheduling using electronic health record systems to optimize appointment flow.
  • Processed patient registrations and insurance verifications with attention to detail and accuracy.
  • Handled multi-line phone system, addressing inquiries and directing calls efficiently.
  • Maintained a clean and organized reception area to ensure welcoming environment for patients.

Education

Associate of Applied Science - Medical Assistant

Southeast Community And Technical College
Middlesboro, KY
05-2026

High School Diploma -

Cumberland High School
Cumberland
05-1999

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Personal hygiene assistance
  • Emotional support
  • Housekeeping
  • Meal preparation
  • Compassionate care
  • Flexible schedule
  • First aid and safety
  • Patient companionship
  • Medication and appointment reminders
  • HIPAA compliance
  • Special needs care
  • Medication administration

Certification

  • CPR and First Aid Training - [Timeframe]

Timeline

Caregiver

Tamer Family Trust
02.2024 - Current

Caregiver

Pursifull Family
01.2023 - 11.2023

Admissions Assistant

Isaiah House
08.2015 - 06.2022

Front Desk Receptionist

Dr. Sanford and Booth
02.2011 - 08.2015

Associate of Applied Science - Medical Assistant

Southeast Community And Technical College

High School Diploma -

Cumberland High School

RMA Clinicals done at Mountain Comprehensive Care Center

I have successfully accomplished 220 hours of clinical duties to complete the Medical Assistant program.

Wendy Hackworth