Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Andrews

London

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Traveling Business Construction

Aviston Construction
02.2022 - 10.2024


  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.


Patient Registration Specialist

Baptist Health Corbin
10.2020 - 04.2021
  • Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
  • Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
  • Verified insurance eligibility for patients quickly and accurately, reducing financial discrepancies between patients and providers.
  • Reduced registration errors through meticulous data entry and attention to detail.
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Secured confidential patient information from unauthorized access.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Maintained strict compliance with HIPAA regulations while handling sensitive patient information.

Customer Service Representative Agent

Maximus Federal Services
09.2019 - 10.2020
  • Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
  • Maintained a high level of integrity and confidentiality when handling sensitive customer information, ensuring data privacy compliance.
  • Handled escalated calls, successfully deescalating situations while finding solutions to meet client expectations.

General Manager

Dairy Queen Grill & Chill
07.2019 - 12.2019
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Education

High School Diploma -

North Laurel High School
1300 East Hal Rogers Parkway
05-2015

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Computer skills
  • Calm under pressure
  • Verbal communication

Timeline

Traveling Business Construction

Aviston Construction
02.2022 - 10.2024

Patient Registration Specialist

Baptist Health Corbin
10.2020 - 04.2021

Customer Service Representative Agent

Maximus Federal Services
09.2019 - 10.2020

General Manager

Dairy Queen Grill & Chill
07.2019 - 12.2019

High School Diploma -

North Laurel High School
William Andrews