William Barnes
Louisville,KY
Summary
Dynamic Lead Product Manager at UPS with a proven track record in project coordination and data-driven decision making. Expertly prioritized initiatives to enhance transportation network performance, while fostering cross-functional collaboration. Developed comprehensive roadmaps and process documentation, driving innovation and achieving organizational goals effectively.
Overview
8
8
years of professional experience
Work History
Lead Product Manager
UPS
05.2020 - Current
- Analyzed metrics to measure transportation network performance.
- Successfully managed multiple initiatives simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed process documentation to communicate methodology and execution to management team.
Product Owner
UPS
05.2018 - 05.2020
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
Carrier Direct Scheduler
UPS
06.2017 - 05.2018
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Created tracking tools to ensure the balance and availability of leased equipment across the network
Education
Bachelor of Science - General Studies
Indiana University, Southeast
New Albany, INAssociate of Science - Information Technology
Indiana University, Southeast
New Albany, INSkills
- Project Coordination
- Process documentation
- Cross-functional collaboration
- Problem solving
- Design thinking
- Data-driven decision making
- Innovation management
- Critical thinking
Timeline
Lead Product Manager
UPS
05.2020 - Current
Product Owner
UPS
05.2018 - 05.2020
Carrier Direct Scheduler
UPS
06.2017 - 05.2018
Bachelor of Science - General Studies
Indiana University, Southeast
Associate of Science - Information Technology
Indiana University, Southeast
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