Results-driven account director with a proven track record in strategic marketing and sales strategy development. Expertise in customer relationship management, driving business growth, and enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Senior Elite Account Director
Yelp
Murray
10.2021 - Current
Cold called potential customers, achieving high conversion rate on leads.
Developed strategic marketing plans to promote business growth and visibility.
Developed sales strategies that enhanced customer satisfaction and increased sales.
Designed and executed sales strategies to meet monthly and annual sales targets.
Account Executive
Angies List
Murray
04.2020 - 01.2021
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Negotiated contracts with clients to ensure profitable outcomes for the company.
Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
Created personalized 12 month long advertising campaigns to boost revenue for Contractors.
Warehouse Associate
Quest pharmaceuticals
Murray
01.2016 - 02.2019
Packed and labeled merchandise to prepare for loading and shipment to customers.
Communicated effectively with team members on matters related to work assignments.
Used pallet jacks to move items to and from warehouse locations.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Education
Bachelor of Arts - Public Relations and Advertising
Murray State University
Murray, KY
12-2019
Skills
Strategic planning
Customer relationship management
Sales forecasting
Contract negotiation
Data analysis
Lead generation
Effective communication
Problem solving
Adaptive thinking
Account relationship management
Marketing
Advertising expertise
Timeline
Senior Elite Account Director
Yelp
10.2021 - Current
Account Executive
Angies List
04.2020 - 01.2021
Warehouse Associate
Quest pharmaceuticals
01.2016 - 02.2019
Bachelor of Arts - Public Relations and Advertising