William DeRousse
Lexington
Summary
Proven Medical Assistant/Clinic Manager with a track record of enhancing patient care and streamlining clinical operations at The Walker House. Expert in HIPAA compliance and medical records management, coupled with a compassionate approach to patient relations. Achieved significant improvements in patient satisfaction and operational efficiency through effective team collaboration and patient-focused care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant/Clinic Manager
The Walker House
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Jointer
Kentucky Cooperage
09.2014 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Manager of Business Development and Sales
Little Caesars Pizza
03.2007 - 11.2011
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
Education
High School Diploma -
Continental Academy
Miramar, FL02.2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- Specimens collection and processing
- Patient assessments
- Medical records management
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
Certification
CPSS, CSA
Timeline
Medical Assistant/Clinic Manager
The Walker House
10.2023 - Current
Jointer
Kentucky Cooperage
09.2014 - 12.2018
Manager of Business Development and Sales
Little Caesars Pizza
03.2007 - 11.2011
High School Diploma -
Continental Academy
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